Dont worry Im sure they’ll have someone available to help between 6am and 6:15 on every third Sunday.
What makes you think its €? Maybe its literally ‘surprise’ (random) currency to make boring money transfers a bit more exciting?
Sure back in the day, 2003, when I was 19, the local BOI wouldn’t allow me to open an account unless I had my parents with me.
Went two shops up into the permanent TSB and opened an account no bother. BOI are a bunch is pri.cks
In the old app you simply had to enter your pin and confirm. The new app has extra steps including this useless slide to unlock rip-off.
God, even that low res logo at the top left is triggering me, not to mention the off centre “Decline”.
I’m gonna miss KBC when it leaves, and their app isn’t that amazing either.
BOI and AIB for decades have treated its customers with the ‘sure fuck off if you’re not happy you fucking pleb’ attitude. Both are as equally as bad to the extent that they won’t even look at how Revolut works, looks and feels. It’s right there….. right there in front of you to copy some of its functions. But they won’t… because the level of ignorance is staggering.
Shit like this and the low-res logo in the top left scream of incompetence, and make me worry how secure their systems really are.
It’s a garbage app, 3 people at work have credit cards from BOI. They are all linked into the same app because that’s the way BOI do thing. If one person buys something it’s a random lottery who’s phone you have to use to confirm the payment. The credit cards are all but useless because of it.
The “Swipe to approve” really grinds my gears. Its an extra step they’ve added to the UX to make it seem like they’ve become more tech savvy.
OP casually flaunting the fact they have ?250 to send🤑
I lived in the states and still hold a bank account over there. When I was there if I got paid by cheque I could simply take a photo of the cheque with my banking app and up to 80% value of the cheque was available to spend immediately, 100% the next day.
You could also quick pay people with just their phone number or email address, no 14 number IBAN required.
The other day I brought a cheque to my local AIB thinking I could at least lodge it at one of those kiosk machines, was told its not possible as it’s a cashless bank! Asked if I could open a joint banking account for my missus and I, was offered a meeting in late February.
Irish banks are just mortgage companies.
My Santander App had the upgraded iPhone resolution support, facial recognition, finger-print recognition, OTP support, confirmatory notifications of any transaction, and the ability to set up standing orders, scheduled payments, and even all kinds of applications online.
The BoI couldn’t even have a 6 digit password until 5 years later. We’re the tech hub of Europe but this is the shite you deal with – it’s why so many people use Revolut.
I always get a fright and think that question mark is an extra digit and I’m about to send an extra decimal of money. So upset that Ulster Bank and Ireland are getting a divorce!!
“That’ll be ?6 a month please.”
They keep outsourcing the coding to British companies, what do they expect? Same reason theres not fadas allowed despite half the population having them in their names
The green tick box you drag to the right also goes beyond the outlined frame it should move within. If you’re seeing these sort of issues in the user facing elements of the app then you can bet the back end is a nightmare.
For years the Irish banks have been putting in place a variety of authentication systems to protect their costumers against scammers. But now, its gotten to the point, that the very systems that they designed to protect people are so stupid, hap hazard, convoluted and piecemeal that the people they are designed to protect are unable to discern what a real communication from a bank actually looks like and thus are more vulnerable to scammers.
Dont forget, the new app is part of the new core banking system which only cost 1.5-2 billion.
*laughs in N26
Wait until someone called Seán comes along.
‘Hello Se%Á%n’
I’m with Ulser Bank 16 years and I’m dreading them leaving the market even more now as their online app is brill! Literally the choice is being robbed by AIB or this shite!
Good thing they’re spending €2bn (or ?2bn) on their IT upgrade!
Terrible bank! Like the rest. I keep telling people KBC is the best we have at the moment. And even they have faults, just dramatically less than the others. Their app is reasonable too combine KBC with Revolut or N26 and it’s fine
I use the app all the time and I’ve never noticed that. Bloody hell, this country is so far behind the rest of the world in so many ways.
ah man, I mean I’m in coding world and I’ll tell you now unicode characters not displaying could mean literally *anything*. like needle in the haystack sort of issue, go google “unicode character not displaying [topic]” where topic could be language, or website, etc. example
like some of these results are heartbreaking for a software developer lol,
* oh chrome loaded it first so other apps couldn’t get it, new updated recently
* the reader of the unicode got patched across and this one doesn’t support the library you have
* the provider of the transaction information is in en-Ul but you’re in en-IE and they have different translations on transcript
* the parser for amounts doesn’t account for currency symbols that’s handled by some other function like the front end one
* the app switched from HTML view to standard text view on this specific version of Android but not on the other version
​
the list is endless for why these happen honestly. I mean I’m not a fan of the banks here lol I have other reasons to judge them but I actually feel sympathy for a developer here trying to root out this issue.
I hate BOI or any other Irish banks approach. BOI banking system is retarded. Adding payee requires activation letter with printed code… not to mention what OP showed us. My sister has an account in AIB and when she wanted to make transfer (luckily no activation letter is needed) she must enter her card to card reader which is already wtf 😀
Right now I live in Poland and have the following:
– Banking app that is also part of 2FA for online banking + FaceID/TouchID + 8 digit pin. SMS codes are also involved if needed. Very convenient and UX is great (at least for me).
– I can do any transfer any time in any currency without activation letters/card readers. All I need is to confirm it with password/app/SMS (depends what you have configured). With bigger amounts of money (suspicious activity) they will block transfer until it is confirmed via phone.
– In Poland there is a system called BLIK. It generates 6digit code which you enter online or in terminal and all you have to do later is to confirm via app. Hard to bypass as code is valid just few minutes, only generated when you request it and you must confirm the transaction.
– Google Pay or Apple Pay are also popular very popular.
– you also have shit ton of other big banks that have similar features without “fuck off” altitude
The BOI app is literally the standard of a second year college student who spent a year learning Java. I’m not even kidding.
Also when you slide the yoke across, it doesn’t line up right. Always bugs me. There’s a little gap on the left but it goes right up against the edge on the right. Also, the sunset picture in the background. Like who thought that was a good idea?
You’re so right. I’ve worked in Tech for about 15 years. Multiple roles with 2 different best in class providers. Don’t even bother creating a go to market plan for the Irish market because there’s no interest or desire to improve.
29 comments
Dont worry Im sure they’ll have someone available to help between 6am and 6:15 on every third Sunday.
What makes you think its €? Maybe its literally ‘surprise’ (random) currency to make boring money transfers a bit more exciting?
Sure back in the day, 2003, when I was 19, the local BOI wouldn’t allow me to open an account unless I had my parents with me.
Went two shops up into the permanent TSB and opened an account no bother. BOI are a bunch is pri.cks
In the old app you simply had to enter your pin and confirm. The new app has extra steps including this useless slide to unlock rip-off.
God, even that low res logo at the top left is triggering me, not to mention the off centre “Decline”.
I’m gonna miss KBC when it leaves, and their app isn’t that amazing either.
BOI and AIB for decades have treated its customers with the ‘sure fuck off if you’re not happy you fucking pleb’ attitude. Both are as equally as bad to the extent that they won’t even look at how Revolut works, looks and feels. It’s right there….. right there in front of you to copy some of its functions. But they won’t… because the level of ignorance is staggering.
Shit like this and the low-res logo in the top left scream of incompetence, and make me worry how secure their systems really are.
It’s a garbage app, 3 people at work have credit cards from BOI. They are all linked into the same app because that’s the way BOI do thing. If one person buys something it’s a random lottery who’s phone you have to use to confirm the payment. The credit cards are all but useless because of it.
The “Swipe to approve” really grinds my gears. Its an extra step they’ve added to the UX to make it seem like they’ve become more tech savvy.
OP casually flaunting the fact they have ?250 to send🤑
I lived in the states and still hold a bank account over there. When I was there if I got paid by cheque I could simply take a photo of the cheque with my banking app and up to 80% value of the cheque was available to spend immediately, 100% the next day.
You could also quick pay people with just their phone number or email address, no 14 number IBAN required.
The other day I brought a cheque to my local AIB thinking I could at least lodge it at one of those kiosk machines, was told its not possible as it’s a cashless bank! Asked if I could open a joint banking account for my missus and I, was offered a meeting in late February.
Irish banks are just mortgage companies.
My Santander App had the upgraded iPhone resolution support, facial recognition, finger-print recognition, OTP support, confirmatory notifications of any transaction, and the ability to set up standing orders, scheduled payments, and even all kinds of applications online.
The BoI couldn’t even have a 6 digit password until 5 years later. We’re the tech hub of Europe but this is the shite you deal with – it’s why so many people use Revolut.
I always get a fright and think that question mark is an extra digit and I’m about to send an extra decimal of money. So upset that Ulster Bank and Ireland are getting a divorce!!
“That’ll be ?6 a month please.”
They keep outsourcing the coding to British companies, what do they expect? Same reason theres not fadas allowed despite half the population having them in their names
The green tick box you drag to the right also goes beyond the outlined frame it should move within. If you’re seeing these sort of issues in the user facing elements of the app then you can bet the back end is a nightmare.
BOI was [fined €25 million](https://www.finextra.com/newsarticle/39340/bank-of-ireland-fined-245-million-over-it-resiliency-issues) in 2021 for taking **7 years** to patch security and backup flaws highlighted in 2008. I suspect there is still a lot of stuff that is held together with sticky tape and prayers.
For years the Irish banks have been putting in place a variety of authentication systems to protect their costumers against scammers. But now, its gotten to the point, that the very systems that they designed to protect people are so stupid, hap hazard, convoluted and piecemeal that the people they are designed to protect are unable to discern what a real communication from a bank actually looks like and thus are more vulnerable to scammers.
Dont forget, the new app is part of the new core banking system which only cost 1.5-2 billion.
*laughs in N26
Wait until someone called Seán comes along.
‘Hello Se%Á%n’
I’m with Ulser Bank 16 years and I’m dreading them leaving the market even more now as their online app is brill! Literally the choice is being robbed by AIB or this shite!
Good thing they’re spending €2bn (or ?2bn) on their IT upgrade!
[https://www.fintechfutures.com/2019/03/fears-over-bank-of-ireland-e2bn-tech-revamp-cost/](https://www.fintechfutures.com/2019/03/fears-over-bank-of-ireland-e2bn-tech-revamp-cost/)
Clearly it’s been worthwhile.
Terrible bank! Like the rest. I keep telling people KBC is the best we have at the moment. And even they have faults, just dramatically less than the others. Their app is reasonable too combine KBC with Revolut or N26 and it’s fine
I use the app all the time and I’ve never noticed that. Bloody hell, this country is so far behind the rest of the world in so many ways.
ah man, I mean I’m in coding world and I’ll tell you now unicode characters not displaying could mean literally *anything*. like needle in the haystack sort of issue, go google “unicode character not displaying [topic]” where topic could be language, or website, etc. example
[https://lmgtfy.app/?q=unicode+characters+not+appearing+on+screen](https://lmgtfy.app/?q=unicode+characters+not+appearing+on+screen)
​
like some of these results are heartbreaking for a software developer lol,
* oh chrome loaded it first so other apps couldn’t get it, new updated recently
* the reader of the unicode got patched across and this one doesn’t support the library you have
* the provider of the transaction information is in en-Ul but you’re in en-IE and they have different translations on transcript
* the parser for amounts doesn’t account for currency symbols that’s handled by some other function like the front end one
* the app switched from HTML view to standard text view on this specific version of Android but not on the other version
​
the list is endless for why these happen honestly. I mean I’m not a fan of the banks here lol I have other reasons to judge them but I actually feel sympathy for a developer here trying to root out this issue.
I hate BOI or any other Irish banks approach. BOI banking system is retarded. Adding payee requires activation letter with printed code… not to mention what OP showed us. My sister has an account in AIB and when she wanted to make transfer (luckily no activation letter is needed) she must enter her card to card reader which is already wtf 😀
Right now I live in Poland and have the following:
– Banking app that is also part of 2FA for online banking + FaceID/TouchID + 8 digit pin. SMS codes are also involved if needed. Very convenient and UX is great (at least for me).
– I can do any transfer any time in any currency without activation letters/card readers. All I need is to confirm it with password/app/SMS (depends what you have configured). With bigger amounts of money (suspicious activity) they will block transfer until it is confirmed via phone.
– In Poland there is a system called BLIK. It generates 6digit code which you enter online or in terminal and all you have to do later is to confirm via app. Hard to bypass as code is valid just few minutes, only generated when you request it and you must confirm the transaction.
– Google Pay or Apple Pay are also popular very popular.
– you also have shit ton of other big banks that have similar features without “fuck off” altitude
The BOI app is literally the standard of a second year college student who spent a year learning Java. I’m not even kidding.
Also when you slide the yoke across, it doesn’t line up right. Always bugs me. There’s a little gap on the left but it goes right up against the edge on the right. Also, the sunset picture in the background. Like who thought that was a good idea?
You’re so right. I’ve worked in Tech for about 15 years. Multiple roles with 2 different best in class providers. Don’t even bother creating a go to market plan for the Irish market because there’s no interest or desire to improve.