So I have an ortel prepaid card, I tried to recharge for the first time after buying the card a few hours ago, chose the 13 Euros pack, entered my info including my number and went through the online payment process. But after paying, no credits show up on the mobile app plus there was no receipt or invoice sent to my email.
This screenshot [https://ibb.co/dQhJ6Dt](https://ibb.co/dQhJ6Dt) is what I got after the payment was done, which tells absolutely nothing. Is it normal for it to take this long to show up on the app?
by TKDVL