I have an apartment booked with them in June, got a decent price for it (there’s a Belsonic gig that night). I booked back in December, my friend was thinking about booking the same place and noticed that the price had double – fair given the demand.
But now, Dream are trying to cancel my apartment. The strange thing is, they are asking me to cancel through booking.com, has anyone else had this?

They gave some made up excuse about costs of running the apartments, but they are available to book the night after the gig. If I don’t accept the cancellation, any idea what will happen?

by Stayhungrystayfree_

14 comments
  1. They want the night freed up so they can make it available again at the higher price. My guess is they have no legit reason to cancel your booking so they want you to do it. Fuck them 🤷🏻‍♂️

  2. Send this to booking.com, do _not_ cancel on your end. You’re going to need to take massive action here.

  3. report this to your booking site, I assume its booking.com, highlighting the fact the same apartment is available the following night at an increased price, mention that a very popular music festival is on the night of your booking and find it very suspicious that they are asking you to cancel your booking.

  4. Check their Google reviews and trust pilot. I have no idea how they are still operating.

  5. Wouldn’t be surprised when you cancel it’ll magically appear again for twice the price. Shower of bastards.

    Aye whenever you book accommodation through booking.com you have to use them to cancel/modify.

  6. Thanks folks! And yeah, I agree, it does feel like they just want more money for the apartment. I’ve raised it with Booking.com customer service.

  7. Those Lamborghini SUVs don’t rent themselves you know.

  8. Basically, cancel and free this apartment up for us so we can charge a higher rate – also, please use another site so you wont see the sheer pisstake of a price we charge for this unit when we relist it.

  9. Do *not* cancel. Send that email straight to Booking.com. Unless things have changed dramatically since the last time I used it, they are required to sort you out equivalent accommodation* and refund you any difference in price. But they can’t do that if you’re the one who cancels.

    *That’s a fairly broad definition, but it should be something at least.

  10. Roughly translated that means you outsmarted Tanned Tom and he doesn’t like it one bit. You have a moral responsibility to keep us updated on this one.

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