I mean, they’re not wrong. Being “upset” over the colour of a tap is a bit overdramatic too.
That’s brilliant
I work in customer service, I fucking wish I could say this to certain customers lol
Come on sunshine, where’s your original email to them because it sounds like an appropriate response if you said your partner was upset by the colour of a tap, give us some context🙂
Bet that’s an auto reply with a sprinkling of LLM generated personality.
How come you had to ask for a refund via email?
free live advice with a refund, what a steal
Did you order this online or was it an in person purchase?
This is how people should be spoken to and we shouldn’t be such fannies about it
Relationship advice
Tbh I’m returning many things my partner has bought out of her own choice….. Consulting only helps so much
That’s hilarious. A hero among customer service reps. The shite they have to listen to is ridiculous. Lets see the email you sent because I’m willing to bet it’s a lot more dramatic than you made out if that’s the reply you got.
I bet you thought the exact same thing as the customer service rep.
Why did you have to contact them to return it? I’m assuming this is B&Q or something with several stores nationwide.
Fair
Why would you even tell them about that?
And you didn’t even have a tap to cool off that burn lol
As a retail worker, my heart soars and I wish this person every success.
Spot on as you are time waster and don’t need upset about it! Move on or change your partner 😂😂😂
HaHa! I love this
Deserved
That’s brilliant. Fair play to them.
Need to see what you sent to them OP.
“The customer is always right in matters of taste” or not apparently 😂
Come on OP we all want to see that original email you sent 😆
Just don’t make a complaint. Take it on the chin.
Just don’t make a complaint. Take it on the chin.
I mean, I don’t see where they’re wrong. People are so entitled these days because of places like Amazon
lol, got a point
perfect reply to be honest
Sounds like solid advice.
Why censor the letters DIY from the website? Clearly B&Q!
My late boss once told a complaining customer to “go and find a house to haunt, you’ve got the face for it”
He could be a right arsehole but that was a zinger
Nothing will ever beat the Sandals response to Katie Price after she criticised her honeymoon with them.
‘Sandals Resorts is disappointed that Ms Price was not happy with her stay and as a gesture of goodwill are willing to offer her a refund on condition that she does not choose our resorts for any future weddings or stays’
To be fair, they have called you a cockwomble but have used nicer terminology. Good on them.
41 comments
Not wrong tbf
The shade of it all 😂
So upset there were waterworks.
Lmao. Fair play.
I mean, they’re not wrong. Being “upset” over the colour of a tap is a bit overdramatic too.
That’s brilliant
I work in customer service, I fucking wish I could say this to certain customers lol
Come on sunshine, where’s your original email to them because it sounds like an appropriate response if you said your partner was upset by the colour of a tap, give us some context🙂
Bet that’s an auto reply with a sprinkling of LLM generated personality.
How come you had to ask for a refund via email?
free live advice with a refund, what a steal
Did you order this online or was it an in person purchase?
This is how people should be spoken to and we shouldn’t be such fannies about it
Relationship advice
Tbh I’m returning many things my partner has bought out of her own choice….. Consulting only helps so much
That’s hilarious. A hero among customer service reps. The shite they have to listen to is ridiculous. Lets see the email you sent because I’m willing to bet it’s a lot more dramatic than you made out if that’s the reply you got.
I bet you thought the exact same thing as the customer service rep.
Why did you have to contact them to return it? I’m assuming this is B&Q or something with several stores nationwide.
Fair
Why would you even tell them about that?
And you didn’t even have a tap to cool off that burn lol
Sassy.
You could just say it’s B&Q
https://www.diy.com/departments/quadron-salma-black-coil-kitchen-tap-with-spray-function/5903242539374_BQ.prd
As a retail worker, my heart soars and I wish this person every success.
Spot on as you are time waster and don’t need upset about it! Move on or change your partner 😂😂😂
HaHa! I love this
Deserved
That’s brilliant. Fair play to them.
Need to see what you sent to them OP.
“The customer is always right in matters of taste” or not apparently 😂
Come on OP we all want to see that original email you sent 😆
Just don’t make a complaint. Take it on the chin.
Just don’t make a complaint. Take it on the chin.
I mean, I don’t see where they’re wrong. People are so entitled these days because of places like Amazon
lol, got a point
perfect reply to be honest
Sounds like solid advice.
Why censor the letters DIY from the website? Clearly B&Q!
My late boss once told a complaining customer to “go and find a house to haunt, you’ve got the face for it”
He could be a right arsehole but that was a zinger
Nothing will ever beat the Sandals response to Katie Price after she criticised her honeymoon with them.
‘Sandals Resorts is disappointed that Ms Price was not happy with her stay and as a gesture of goodwill are willing to offer her a refund on condition that she does not choose our resorts for any future weddings or stays’
To be fair, they have called you a cockwomble but have used nicer terminology. Good on them.