Helpppp i’m breaking down omfg
on Wednesday (17/04) my downstairs neighbour came up to tell us that water is leaking from her ceiling. We found out that our radiator (i think it’s central heated) has pinhole leaks. She conversed with my flatmate (my German is bad i didn’t understand most things). From what my flatmate told me, Neighbour contacted Haumeister and plumber to come have a look. They never came.

On Thursday (18/04) the leak got heavier and quicker. We were emptying the bucket every 9-10mins. I manage to get epoxy but I couldn’t seal the hole because of the constant flow , speed and flat surface. Whilst I was out, my flatmate informed me that the Hausmeister came by to have a look, said
“There’s nothing i can do, I’ll call someone to come.”
But no one showed.
Neighbour contacted a different plumber and said hopefully they will be available to come.
By then my flatmate had left for her Termin telling me she’d be back by evening. She never came home. All this while the rental agency hasn’t responded.

I have been trying to seal the pinholes whilst emptying the bucket that’s catching the water from the radiator every 9-10mins. By 3am I fell asleep and got up at 5am to see that it is flooded (my bad)

I just cleaned everything and idk what to do with my limited German. And I have no idea what the procedure is. Should I call a plumber/ contractor of whatever myself? How can I avoid baring the costs? (I’m a broke student) My neighbour doesn’t speak English and now that my flatmate has abandoned me Idk what to do.

To make matters worse, i just moved in and dont have my name registered to this address officially yet so the agency isn’t responding to me

Any advice would be appreciated 😭🙏🏻

by ocncub

2 comments

  1. What agency are you talking about, if hausmeister is not responding, contact Hausverwaltung, there should be an emergency number in the hallway next to the house entrance?

  2. Call the Hausmeister and tell him you are about to close the main hot water valve. This should make him hurry up otherwise he will be bombarded by all the other tenants due to no hot water. Or call a plumber “Notdienst” and explain the situation. Is there some sort of black board in the hallway? If yes maybe there is the number of the plumber that takes care of the house.

Leave a Reply