Sainsbury’s says almost everyone now shops in store

https://www.bbc.co.uk/news/business-68895280

by pppppppppppppppppd

26 comments
  1. I don’t understand why though? Delivery slots cost about £3 with some retailers, and for that £3 you save yourself literal hours of going out. The food prices are the same (I think). What am I missing here?

  2. >Online sales are 13%

    Surprised it’s that low, although I suppose it’s skewed by people who do an online shop then pop in for milk

  3. More people are working at the office/site after the WFH bubble finally collapsing in a lot of areas- delivery not providing the wanted goods. Makes sense.

  4. I usually go shopping to Morrisons or ASDA for the majority of my shopping, B&Ms if I’m restocking chocolate and sugary drinks, and then ALDI for meat.

  5. Shop at Lidl. Race round like a madman for 12 mins, do my best to keep up with the check out staff, back in the car before the seats gone cold.

    And it’s cheaper.

  6. Makes sense, only use online shopping if I buy a big order of canned goods etc. anything fresh, veg, meat, it’s always a disaster. They either have orders to pick the items that expire sooner or just don’t give a shit. Everything expires in a day or two.

  7. when i was back in the uk, i used this online delivery system. it’s *shit*. always something that was sold out, replaced with a nonsense item, produce almost expired, often difficult to find a time to get it delivered. christ. it’s a world of difference where i live now. i have none of those problems. i can even get things delivered by 7am if i order at 10pm at night…

  8. “But we’re gonna cut hours for shop floor colleagues anyway cos fuck you”

  9. Ocado is better and Sainsburys doesn’t bag their groceries, making it a faff to unload while the driver stares at you. Don’t read too much into it.

  10. I get it all delivered if its from a supermarket – usually Morrisons, Sainsburys, Iceland and the odd Costco a couple of times a year. I don’t allow any replacements but tbh, i’ve very rarely ever not been delivered anything I ask for. I’ve never really had any issue with the fruit/veg i’ve ordered either.

    Meat i get from the butcher, supermarket stuff is rancid shite for the most part.

  11. Food quality is better. We stopped going to Asda and Morrisons.

  12. But the Sainsbury where I live I keep seeing Uber drivers coming in to pick up deliveries, but what baffled me was drivers picking single bags containing averagely 2 or 3 items.

  13. I get all regular consumables on subscription, mostly from Amazon (nappies, dog food, cleaning products, coffee, bin bags) and main shop from Sainsbury’s delivery. I rarely encounter the problems described here. If something is missed off then it’s still worth the time saved even if it doesn’t completely negate shopping in physical stores.

  14. My local large sainsburys is an absolute zoo most of the time lol. My parents haven’t done an ‘in person’ shop in years.

  15. Makes sense. I do one big iceland order a month to restock the freezer with quick meals, then i pop in the shop most days to grab bits.

  16. Can’t get reduced items online. I used to have to walk past a Sainsbury’s to get home so would swing by most nights just to see what was reduced and that was my dinner for the evening.

    Had backup stuff at home if nothing took my fancy but I liked the roulette of potentially getting a £1 steak for dinner.

  17. I found online food shopping an absolute chore. So hard to think what I want beforehand, search for it without seeing it. It was handy during the pandemic but I much prefer going to the shops, plus I can make sure the dates are good and get inspired by seeing other things next to the items I’m looking for. It really drained me adding it all to an online basket

  18. The irony is that online shopping negatively impacts those that shop in-store.

    Home shopping is the golden child and growth area of supermarkets, so they have high targets and KPIs. They end up pulling people from other parts of the store to staff the home shopping to fulfil the deliveries and picking, which then impacts the majority of the people actually shopping due nobody actually replenishing and working stock

  19. Makes sense. I only do delivery for my bulky, heavy items. If I’m doing my fresh produce I wanna pick it myself.

  20. You just see shit you may not know you want or need when you’re in the actual shop. You make your list and then forget something, but if you’re up and down the isles, you just know what to grab or if you fancy something. I personally don’t like online shopping. Kills an hour too on your day off if you’ve not got owt on. Stick some noise cancelling headphones on and it’s a nice little afternoon, especially if you just don’t play music. Really chilled if you time it right.

  21. i cant do my shopping in person, i am too susceptible to the psychological shopping trickery in person. like how they put the chocolate by the till so you have less time to think about the impulse purchase. Essential items towards the back of the store so you have to walk past temptations. i spend less online

  22. Their online service is slow and never works well. My mother in law shops in store again as their online app doesn’t allow her to checkout. We just change supermarkets

  23. Grocery delivery makes sense in North America where a century of awful city planning has led to food desserts, where the only option is to drive 15 mins to a giant carpark and walk around a humongous warehouse for milk and cheap muffins.

    But many people in the UK live within a 5-10 min drive/walk of a reasonably sized grocery store.

    In no way do I think the stores or their selections are ‘better’ than the US’s, they’re just better located and planned.

  24. I pay ,£1.50 and I drive by and it goes in my boot. Someone picks and packs and gets it rresdy for me.
    So easy.

  25. We’ve done click and collect since before the pandemic. It’s brilliant. People in supermarkets suck. Tesco usually have good shelf life’s and the few times we’ve had multiple mains with next day expiry they’ve refunded them. No issue.

  26. I like supermarkets I like mooching about deciding what I fancy to eat or bake that week. Buy a coffee sit in the car in peace and drink it in the car park. Grab a sub or tacobell for a naughty treat no one else asks to share or has to catered for, drop the donations off at the charity shop and tick another job off the list. There’s a Sally Ann bank for old clothes a car wash you can pay for which would send my husband apoplectic so I definitely don’t use that. Honestly it’s a mini trip out and I like it.

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