TLDR: I keep receiving debt collector letters for an unknown person on my address. I have called the online firm (bankrupted now) and the first debt collector and everytime I was told it was noted this was a case of address fraud. Now I have received a second letter from the debt collector. What are my options?
Original
In June 2022, the postman delivers a package on the name of someone unknown on our address. I call the webshop and they tell me to hand back the package to the postman, which i do.
It appears to be "package fraud" – https://www.nieuwsblad.be/cnt/dmf20230327_95801853
I then start to receive invoices. With every invoice, I call the webshop. The person tells me it has been noted that his is package fraud and I should be OK.
The webshop goes bankrupt and I receive a debt collector letter. I call them, explain them, and they say this was just a notice that they took over the file. Today I receive again a letter from them, I guess wanting the money. But I'm not going to pay of course.
Anyone else have been in this situation? How did you solve it?
by BXL1070
1 comment
I have no real advise, except if you call them make them confirm everything that has been told on the phone in an email. This way you at least have a paper trail if things don’t work out.