Asda to outsource staff to Indian company

25 comments

1. Asda is in tatters, Sainsbury’s and Tesco is way better.

2. My bet is that ASDA will be a memory in about 5 years time

3. asda hasn’t been the same since the pandemic hit. quality has gone down the gutter and my local store is just always so dirty now. covered in clumps of dust on the floors and grime on the shelves.

4. It’s been a disaster since those brothers bought it.

5. I love the pizza from the pizza counter in Asda. Otherwise it’s a shit show

6. Following in the footsteps of John Lewis with outsourcing IT support to India.

7. They changed our lovely local co-op at the petrol station to an Asda… Never anything in stock, what they have sucks, and the employees are rude and ignore customers while chatting to each other. The co-op was usually busy, the Asda… not so much.

8. Our local Asda is like a Sports Direct these days shit everywhere and dirty looking

9. I mean they don’t they all outsource to India. Doesn’t make it right, but it’s a widespread practice.

10. The Private Equity enshitification continues apace then.

11. Stupid poor scroungers should have worked harder. /S

12. Silly, gonna cost them more in the long run. It’s actually amazing how unecomical and inefficient full IT Outsourcing can be. Services go down the pan unless you choose a decent provider.

13. Asda’s been declining since the pandemic. I remember when my local one had a deli counter and fish counter. There’s the usual pizza counter. Their pizza prices just make me wonder “Ok, if i’m gonna to pay that much for a pizza, I may as well get a takeaway one.”

    Asda, I reckon will be around for the next 5-10 years but it will start getting rid of parts of itself. That and it’s home delivery focus has resulted in staff rushing around trying to hit their target.

14. Asda’s gone downhill. It sued to be my go-to supermarket. Now, I go to Aldi instead.

15. Damn. Folks you need to come to Asda Morley more often. Really nice.

16. Asda is such an awful shopping experience these days. Massive stores, massive queues, never enough staff, disgusting toilets should you have the misfortune to be caught short there and the worst cafes. Literally no selling points to bring you in over Lidl or Aldi or Tesco. And ours also now have ridiculous tiny plastic trolleys, that instantly break and are impossible to get a full shop in and then when you get the stuff home it’s just real shit tier quality.

    Honestly out of all of them, Lidl for the win, cracking quality and decent prices and you can be in and out within half an hour even on big shop day.

17. So FYI for the thread:

    So one of ASDAs owners, Mohsin Issa, was questioned by parliament on 19th December ’23, see here.

    https://www.accountingweb.co.uk/business/financial-reporting/asda-bosses-claim-no-holes-in-finances-despite-ps42bn-debt

    Note the line. _“I can assure you there is no gap in the accounts signed off by our auditors,”_

    It’s now turned out that their auditors (EY) had actually quit in July (2023), giving the reason that they were worried they wouldn’t be able to meet the deadline for signing off on accounts (31st Dec), due to unhappiness with ASDA bros’ complex ownership structure, and hadn’t signed off on shit.

    Issa did not mention this to MPs, who thought that ASDAs’ auditors were EY, one of the ‘big 4’ accounting firms.

    My personal opinion is that EY saying they couldn’t manage the complexity & size of the accounts is obvious bollocks, they’re a huge firm, they don’t find anything ‘too big’, that’s their wheelhouse. They’re just ducking out on red flags, washing their hands of it.

18. Maybe a good shop will take its place, we need a shop that doesn’t make people pay a premium to have their food boxed or in fancy packaging. We have to pay for recycling it anyway.

19. Private equity got them. I give them 12 months before they are gone. They’ll load the company up with debt, take all the money out of it and let it die.

20. Asda used to be the cheapest for petrol, now they’re often dearer than the brand names.
    Also, the amount of times an item is advertised with X amount of £s off, X% cheaper than usual, 2for1 etc, only for its normal price to show up when you pay for it. Cue staff running to multiple product’s shelves to confirm you’re not blagging them before you can carry on scanning.

21. Is anyone really surprised it’s ended up that way? TDR Capital already part own the Issa Brothers Euro Garages. Manjit Dale at TDR was involved (and was one of the crew who resigned from the board but still gave evidence to the Select Committee whilst technically not involved – you’d have to assume he’s back involved now as well e.g. as TDR are now majority owners?). The alternative was they were bought out by a Consortium in 2020 which included Fortress Investments which is the property arm of Koch Industries (which is owned by Charles Koch who’s generally regarded as a complete and utter cunt). ASDA didn’t stand a chance with either outcome in all honesty. Hope they have Unions involved to skin these tuckers if warranted for some of their ill gotten cash.

22. I don’t think ASDA will be around in a few years. I stopped shopping there because it just wasn’t good value any more. The prices of their own brand items have pretty much doubled in recent years, way more than is justifiable through inflation. And the quality wasn’t good to begin with. They got rid of their in-store bakeries and their petrol station is no longer good value either.

23. It’s actually insane how expensive Asda has become – completely destroying their own ‘Asda Price’ USP of being the cheapest big supermarket. A bit random, granted, but take salad cream for example:

    [Tesco own brand 450ml: £1.15](https://www.tesco.com/groceries/en-GB/products/305431000)

    [Asda own brand 420g: £2!!!](https://groceries.asda.com/product/salad-cream/asda-classic-salad-cream-420-g/1000383188191)

    Same story for their petrol – they were always the market leaders for price cuts, but in my local area they just follow the other supermarkets at best or often stay stubbornly high.

    Their rewards app is OK, but beyond that I don’t know why anyone would choose Asda over Tesco today.

24. Asda are ridiculous priced, went in there for some chunky chicken and they wanted a fiver for it. Went to the Iceland next door and that wanted £2 for the same size.

25. We tried the Asda essentials range, but the quality was really poor. Aldi standard range is cheaper and better quality.