Malaysia asks Microsoft, CrowdStrike to consider covering losses from global outage

4 comments

1. “Malaysia’s digital minister said on Wednesday he has asked global tech firms Microsoft and CrowdStrike to consider compensating companies that suffered losses during last week’s global tech outage.

   Five government agencies and nine companies operating in aviation, banking and healthcare were among those affected in Malaysia, minister Gobind Singh Deo told reporters.

   Gobind said he had met with representatives from Microsoft and CrowdStrike to seek a full report on the incident and ask the firms to take steps to avoid a repeat outage.

   “If there are any damages or losses, where there have been any parties that have made such claims, I’ve asked them to consider those claims and see to what extent they are able to help resolve the issue,”

   The principle is that if we do something wrong, we have to compensate. We, other airlines, and other businesses lost a lot.”

2. “Here’s $10 gift cards, lol”

3. There’s a reason why Microsoft and other corporations have Service-Level Agreements, terms and conditions, and other contracts that are hundreds of pages long and filled with legal jargon.

4. Not gonna happen – that’s why they don’t have insurance in their terms to begin with beyond a basic refund.