Technically it’s not a phone call, but it is a phone.
Lies make baby Jesus cry.
Here’s a tip ;
Most customer service agents are being paid minimum wage, or even worse a couple of cents a day in a distant help desk that’s why he said “Phone call” which I’m assuming English is not his first language.
They do this on purpose so you will get fed up and stop annoying the company with your problems and because it’s cheap labour.
If you actually want to get through to someone, ring their corporate HQ and ask for the CEO or higher executives assistant and leave a message or ask for an email that this is happening.
It will be sorted in around 3 days.
– Source , I remember seeing someone on askreddit who worked in a massive global corporation said this is the only way to get customer issues resolved rapidly under “What life hacks work”.
**Absolutely do not lie to An Post and do this unless you want to go jail, it is extremely dangerous what they are asking you to do just to probably save €15-20.**
It’s usually phones that have removable batteries should have the battery removed. If the battery isn’t removable then it should stay in.
Check the wording of the policy and it could be the post office getting confused with their own policy.
Keep the screenshot incase it gets disposed off in the post. It’s up to them to choose the carrier.
DHL will collect and ship 1 device with a battery, alternatively you can state the contents as a “communications device “. Worked for me previously with no issues.
I just sent one back this week
No 1 asked what was in it soo I didn’t say
It’s also the 3rd time this year doing it
I’ve sent a phone through the post a few months ago. And a laptop. Both have batteries inside that can’t be removed easily. Was honest with an Post about what was in there because I had to insure it. They never said anything about not being able to ship them. Maybe go in and try again?
Yeah i posted phones with batteries in it. I think it just needs to be clearly marked on the box that there is a battery inside it that’s all
Those archaic rules on batteries have no place in modern age. Most of the batteries are not easily removable nowadays.
10 comments
Technically it’s not a phone call, but it is a phone.
Lies make baby Jesus cry.
Here’s a tip ;
Most customer service agents are being paid minimum wage, or even worse a couple of cents a day in a distant help desk that’s why he said “Phone call” which I’m assuming English is not his first language.
They do this on purpose so you will get fed up and stop annoying the company with your problems and because it’s cheap labour.
If you actually want to get through to someone, ring their corporate HQ and ask for the CEO or higher executives assistant and leave a message or ask for an email that this is happening.
It will be sorted in around 3 days.
– Source , I remember seeing someone on askreddit who worked in a massive global corporation said this is the only way to get customer issues resolved rapidly under “What life hacks work”.
**Absolutely do not lie to An Post and do this unless you want to go jail, it is extremely dangerous what they are asking you to do just to probably save €15-20.**
It’s usually phones that have removable batteries should have the battery removed. If the battery isn’t removable then it should stay in.
Check the wording of the policy and it could be the post office getting confused with their own policy.
Keep the screenshot incase it gets disposed off in the post. It’s up to them to choose the carrier.
DHL will collect and ship 1 device with a battery, alternatively you can state the contents as a “communications device “. Worked for me previously with no issues.
I just sent one back this week
No 1 asked what was in it soo I didn’t say
It’s also the 3rd time this year doing it
I’ve sent a phone through the post a few months ago. And a laptop. Both have batteries inside that can’t be removed easily. Was honest with an Post about what was in there because I had to insure it. They never said anything about not being able to ship them. Maybe go in and try again?
Yeah i posted phones with batteries in it. I think it just needs to be clearly marked on the box that there is a battery inside it that’s all
Those archaic rules on batteries have no place in modern age. Most of the batteries are not easily removable nowadays.