Domino’s CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy

https://www.businessinsider.com/dominos-customers-increasingly-picking-up-pizzas-amid-high-delivery-costs-2024-7

by lurker_bee

16 comments
  1. Because there’s a 5 dollar delivery fee, and you are still expected to tip your driver because who the hell knows where that delivery fee goes.

  2. It’s bleak that yall started to charge delivery fees to keep profits high? Tips are percentages, do it aint like you need it to pay the drivers. The tips increased along with the pizza prices.

  3. I used to order the specials with all in delivery + tip no more than $20… now it’s like $30…

  4. A large pizza is 7.99 carryout on app. Half the price of delivery with no fee or tip. The pizza is bad. I’m not going to pay quality pizza prices for subpar pizza. If I’m getting domino’s it’s because I don’t want to cook just want cheap carry out. If I’m gonna spend good money I’ll just carryout good pizza.

  5. Businesses need to pay their employees and stop shifting the burden onto consumers. I don’t mind giving a small tip, but I pick up pizza myself most of the time because the prices are out of control. An 8 dollar pizza becomes 20-25 dollars so quickly with all of the fees and expectation of a high percentage for the tip. A tip should be something extra – not the bare minimum to pay someone’s salary. I have major tipping fatigue. I would rather just do things myself at this point.

    I wish there was just an inclusive flat fee for delivery.

  6. Once again, service industries keep wondering why people spend less of their shrinking disposable income as they openly admit to squeezing everything they can out of consumers in the name of endless growth and margin seeking.

    “GDP is up! Market cap go up!” They crow in the same breath as telling us loan delinquency is up and debts are squeezing everything right along with inflation.

    Of course people are going to become more frugal and optimize their spending. Delivery of hot food is absolutely a consumer luxury, even at the bottom end.

    With Domino’s in particular, when they have their 50% off online ordering special, delivery and tip will absolutely equal a whole pizza worth of food.

  7. I opted to pick up a pizza yesterday from a place I regularly get delivered. Cost me $20 instead of $45 for a 10 minute drive…

  8. Back when you could just tip a few bucks to the driver it was worth it. Now it’s like 5+ dollar delivery fee and still expected to tip (on inflated prices).

  9. What really piss me off is that besides you paying the $5 delivery fee and giving the driver a good cash tip, it takes 45+ minutes to get your pizza! In the new economy we’re in, I’d rather pocket the $5 delivery fee+tip, pick-up my own pizza in 20-30 minutes!

    The delivery drivers being the low people in the totem pole, get screwed by the company! Domino’s corporate gets to keep the $5 plus a small % of the tip (I believe) — if you tip with a credit card.

    I stopped eating out period! Especially fast food! Domino’s is pretty crappy pizza anyway. Last time I got a pizza from them, it had more dough, not enough cheese and less meat. What I have to say to Domino’s and all fast food chains is “Don’t piss on me and try to convince me it’s raining!”

  10. We pick up our own pizzas because you can guarantee it’s hot and fresh, not 30 minutes out of the oven.

  11. any business that relies on tips, is a bad business. Pay your damn workers, its not MY job. I’ll buy your product, but don’t expect wage subsidies from me.

    If you as a worker expect to live off tips, well, *you get what you get.* The system is not my fault and I won’t perpetuate it.

  12. I’ve always done that because I am cheapskate, and Domino’s is like less than 2 miles away in town. I think I’ve gotten delivery food of any kind maybe less than a half dozen times in my life.

  13. If I can afford high prices I am not eating dominoes but local Italian food restaraunts.

    If I want cheap crap pizza…   I do pickup from little Caesars, kids prefer it half the time.

  14. Lmao it cost a fortune to get delivery or doordash or something. Wth would I waste my money if it less than a 5 minute drive and the weather is okay?

  15. I swear they are pushing people to pick up their pizza. Carry out in 2024 is a marketing initiative.

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