Also, there is no need to generalise. It’s just this hospital.
The technology is not there yet
So they can call back people and fill the open spots last minute
It’s just a small hurdle to keep you from cancelling.
Must stress out people with high social anxiety:
“I’m stressed so badly because I have to go to the doctors. But to cancel, I must call them, and calling also causes high anxiety”
My guess would be regulation. Applications containing patient data have to check so many boxes before getting the OK, which usually means longer development, more expensive etc… not always worth the investment.
I think its to discourage the people from overbooking. If you can book and cancel willy nilly, there will be people buying several slots and then canceling, leaving only the one that suits them. This way you are “sort of” motivated to get it in the first one. Aint nobody wants to hear the complaints when you call them to cancel =D
Because it would make it simple and, somewhat, anonymous to cancel. Unfortunately when you just add a button people will be tempted to cancel just because they don’t feel like going.
When you have to call that puts a bit more social pressure on people to justify the cancellation.
Unfortunately there’s a growing mentality of people cancelling at the last minute meaning that slot can’t be used for other patients (not speaking from experience but my significant other is a psychologist and she had to do the same thing).
They want you to call their saturated phoneline and waste 1 hr of your time
8 comments
Because then you would cancel.
Also, there is no need to generalise. It’s just this hospital.
The technology is not there yet
So they can call back people and fill the open spots last minute
It’s just a small hurdle to keep you from cancelling.
Must stress out people with high social anxiety:
“I’m stressed so badly because I have to go to the doctors. But to cancel, I must call them, and calling also causes high anxiety”
My guess would be regulation. Applications containing patient data have to check so many boxes before getting the OK, which usually means longer development, more expensive etc… not always worth the investment.
I think its to discourage the people from overbooking. If you can book and cancel willy nilly, there will be people buying several slots and then canceling, leaving only the one that suits them. This way you are “sort of” motivated to get it in the first one. Aint nobody wants to hear the complaints when you call them to cancel =D
Because it would make it simple and, somewhat, anonymous to cancel. Unfortunately when you just add a button people will be tempted to cancel just because they don’t feel like going.
When you have to call that puts a bit more social pressure on people to justify the cancellation.
Unfortunately there’s a growing mentality of people cancelling at the last minute meaning that slot can’t be used for other patients (not speaking from experience but my significant other is a psychologist and she had to do the same thing).
They want you to call their saturated phoneline and waste 1 hr of your time