How We Choose Who We Listen to and Why

How do you decide where you get your news from? Chances are you tend to tune into channels, podcasts, and news feeds of the outlets that speak to and reflect your beliefs and viewpoints.

Most of us do. Such streamlined practices to consume news have led to the rise of information bubbles that we may unknowingly subscribe to. These information bubbles act like echo chambers in which we grow increasingly disconnected from others who subscribe to different information bubbles than ours.

This tendency to gravitate to what we find agreeable and avoid what we don’t agree with provides a limited and sometimes skewed sense of reality and has serious implications for how we view the prevalent political issues in our society, our mental well-being, and the way in which we connect with one another.

The Rise of Information Bubbles

Information bubbles occur when individuals engage primarily with only content that aligns with their existing beliefs. In the age of algorithms that curate social media feeds and news platforms to maximize user engagement by prioritizing familiar and agreeable content, information bubbles have thrived and dominated the way in which people obtain their political information.

The rise of social media has been a significant contributor to the phenomenon of information bubbles. A 2023 study by the Pew Research Center revealed that 55 percent of U.S. adults say they often get their news from social media. Of these, nearly 64 percent indicated they follow like-minded individuals or media channels.

This pattern contributes to intensifying the echo chamber effect, where exposure to different perspectives is minimal and where political viewpoints and beliefs become increasingly divided and rigid.

How Information Bubbles Shape Our Political Climate
Reinforcement of beliefs: According to a study, individuals within information bubbles are 25 percent more likely to reinforce their pre-existing beliefs compared to those exposed to diverse viewpoints. As such, information bubbles intensify beliefs we already hold and may significantly limit our scope of awareness to new perspectives and opinions.
Vulnerability to misinformation: According to Yuval Noah Harari, we as a society are increasingly at risk for manipulation and surveillance by power brokers that may want to shape our political beliefs and attitudes by learning about our fears, wants, and lifestyle and creating misinformation messages that penetrate straight through to our chosen information bubble.
Difficulty in agreeing about what is “real”: Ancient philosophers such as Plato tried to answer the basic question of how we know that something is real. With the advance of information bubbles, agreeing on what is real and factual is becoming increasingly more challenging as the varying informational bubbles we subscribe to disagree on what is fact and what is fiction. For example, one person’s fear about voting fraud can be perceived by another as “fake” news and irrelevant.

Information Bubbles Impact Our Mental Health

Limited exposure to a variety of different viewpoints can foster a narrowed or rigid perspective, which brings with it a number of mental health concerns and issues:

Increase in anxiety and stress: Overexposure to alarming or fear-inducing content within an information bubble can heighten anxiety. For example, constant exposure to divisive or negative news may lead to feelings of helplessness or distress. Also, listening only to polarized narratives can create a distorted perception of reality, contributing to paranoia or excessive worry.
Increase in cognitive dissonance: Information bubbles strengthen confirmation bias, making individuals more resistant to new or conflicting information. This can result in cognitive dissonance when reality doesn’t align with their worldview, leading to frustration or emotional distress.
Increase in a sense of isolation and decrease in self-esteem: Being immersed in a narrow perspective can alienate individuals from the broader community giving rise to a sense of “us versus them” mentality. The more opposed individuals feel to the “others” the more isolated they can become and lonely they can feel. Heightened feelings of loneliness can lead to a decrease in self-esteem as well as an increase in depressive feelings.

Information Bubbles Can Have Profound Effects on Our Relationships

Not only can the effects of the increase in information bubbles impact our political climate and mental health, but the effects also can ripple through and extend into both the casual and significant relationships that outline our lives.

Strained communication and increase in conflict: Lack of exposure to diverse perspectives can increase polarization and erode our ability to empathize or communicate effectively with others who hold different views. When people in different bubbles interact, disagreements can escalate quickly. Relationships can suffer if one or both parties are heavily influenced by conflicting information bubbles, leading to arguments over topics like politics, health, or social issues.
Erosion of trust: Misinformation propagated within a bubble can lead to distrust between individuals, especially when one party feels the other is misinformed or closed-minded.
Increase in relationship ruptures and distance: The increase in strained communication and conflict and decrease in empathy and trust can lead friends, family, and partners to either avoid spending time together or face painful ruptures in their relationship, thereby increasing relational pain and distance that can be hard to heal and rebound from.

Counteracting the Bubble Effect

There are steps we can take to broaden our awareness of the nuances inherent in political issues and increase our connectivity with others who may lie outside of our chosen information bubble.

Diversify media sources: Reading news from varied outlets can reduce bias and promote critical thinking. A 2021 survey highlighted that individuals who consumed information from at least five different sources were 50 percent more likely to show a nuanced understanding of political debates.
Be more intentional: Breaking out of our chosen information bubble will require an active intention to shift our mindset and lean into being more open, more curious, and less judgmental, and to resist the need to preach and “be right” while listening to differing viewpoints.
Engage in dialogue: Engaging in respectful discussions with people holding different views has been shown to broaden perspectives. Studies indicate that open conversations can reduce the effects of information bubbles by 20 to 30 percent. Having open dialogue can also help create more trust, acceptance, and openness to others, even if we don’t agree with their point of view. Engaging with others in dialogue may not result in a profoundly changed belief system for either participant; however, it may help us view the other in a more humane and warmer manner, which is important for our own sense of individual and collective well-being.

Final Thoughts

While information bubbles make it convenient to access content, they come at a cost. Being aware of the impact of information bubbles can empower citizens to be better equipped to step outside of their digital comfort zones and foster a deeper understanding of the variety of feelings and viewpoints their fellow citizens hold.

Diversifying the types of political-leaning news and social media intake and setting our intention to engage in dialogue with others can help us break through the limiting factors of information bubbles and move toward a less divisive and more cohesive society.