Looks like people are flagging up the substitution issue, that's got to be unsettling to expect someone and see someone completely different turn up, especially at night.
by Late-Management7279
Looks like people are flagging up the substitution issue, that's got to be unsettling to expect someone and see someone completely different turn up, especially at night.
by Late-Management7279
16 comments
not all the heros wear capes, someone making of this world a better place, sarcasm off
Why do you think delivery fees are so cheap?
> these are not the slaves you’re looking for
Good thing illegal work is being catalogued by the people. It’s time these corporation built on human slavery are held to account.
The companies rules allow this.
> noting that this was the second such incident in the past six months.
It happens to me like 1/3rd of the time lmao, it’s really bad. Probably twice has the woman in the photo actually shown up instead of some bloke.
How do you know if they’re woman or not? This is wild.
It’s “business”, uber drivers “renting” their profiles for about 50£ a week to anyone. Noone seems to care.
Whole uber business was set up started with “know your driver”, means nothing now.
I had the same with a Deliveroo driver, but customer support said this is allowed. It makes sense as contractors are allowed to provide a substitution.
Just wondering if I reject the food due to this would they refund me?
Happens almost all the time for me now. Didn’t used to be like this.
I don’t use these apps anymore, but whenever I did, it was always a different person from the photo. Either that, or they would be wearing a helmet and face mask.
Also, often (they would give you codes to give the driver), and they wouldn’t speak English to the point where they didn’t understand the numbers I was reading them.
But this has been a thing for a very very long time.
this happened most of the time with me. they’d usually say “she’s my wife!”
screw these companies – it’s slavery
I’ve seen this like at least 30% of the time I order
This is also a huge issue with people on “student visas” breaking the rules.
It’s going to take one horrible event for this to be recognised, we’re never proactive on anything
The food delivery platforms which use contractors for deliveries aren’t allowed to prevent substitution, because one of the fundamental differences between a contractor and and employee is that they’re paying for the contracted service (delivery) rather than the individual
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