Public satisfaction with NHS hits 40-year low

https://www.independent.co.uk/bulletin/news/nhs-public-satisfaction-survey-gps-doctors-b2725784.html

by LoquaciousLord1066

37 comments
  1. I wonder why… I myself have a double hernia causing daily tbf mild pain and I’ve been told it will be atleast 8 years

  2. Partners had 6 post cancer op appointments for a needed injection cancelled in a row … ik they are struggling but this is beyond a joke .

  3. and yet waiting lists have dropped even during the winter flu season and there are a lot more emergency dental appointments available thanks to Labour’s first efforts to fix the NHS.

  4. A TV licence costs more than what the government pays a GP surgery to treat a patient for a year. Plus unlike hospitals they’re getting hit with national insurance rises.

    If most people are like me, I see my GP more than I’ll ever go to a hospital. Fund primary care (GP surgeries) properly and my satisfaction with the NHS will go up.

  5. Not surprising, need has outstripped funding for a number of years.

    What frustrates me most is poor quality care, and generally poor attitude. Neither of those are affected by funding, those are human factors that need to be addressed.

  6. It’s what we voted for.

    Reorganise every few years, unnecessarily make hospitals compete with each other, refund and we have now primed the public to be dissatisfied and be ready for privatisation (and all parties are accepting donations from private health companies – nothing to see here).

  7. You can’t fund 100% of healthcare costs in a high quality 21st century healthcare system with well paid doctors and nurses for 68 million people with the amount of tax British people are willing to pay. The UK will realise this one day.

  8. I don’t understand how you can compare public satisfaction over a 40 year period.

  9. Lets abolish it and go with the Tories and Reforms preferred US system and see how cancer treatment is denied as a pre-existing condition or you can’t get an ambulance unless you cough up 3 grand and that hospitals with questionable standards are built in strip malls to perform surgery who then bail out to the big hospitals when emergencies take place. The NHS isn’t perfect, there’s a lot of waste and could be better at an awful lot of things but at least its free and should remain so for ever.

  10. Dad in multiple waiting lists for multiple issues for 2 years now, no response.

  11. I had a procedure yesterday and the doctor doing it didn’t speak English to the point that neither me nor my partner could really understand them and none of our questions got answered. I felt so afraid and the doctor also did a bad job. I just woke up and feel so weird. The NHS can suck so much

  12. I’ve been waiting a year so far for what started as an urgent referral to the Gastroenterology services for suspected Inflammatory Bowel Disease. Apparently the average wait (despite the NHS online waiting times insisting 20 weeks) is actually 18 months to 3 years.

    A&E cannot help me nor can my GP since it’s beyond their depth for long-term support.

  13. Almost like it has been intentionally sabotaged for the last 14 years so MPs in pharma corp pockets can claim privatisation is the cure and pocket the profits. Like history is repeating itself. Note how every time this has been done, prices are ridiculous and service is barley functional. Looking at water company, gas, electric, mail, public transport…

  14. This doesn’t surprise me. More investment is needed but when you’ve been denied care of stuck waiting for years the prospect of more tax seems galling. A new government can’t fix a creaking system overnight, but that doesn’t mean anything for an individual who is experiencing poor or nonexistent treatment now.

  15. GP surgeries are often short on funding, and since many are privately run, making money is usually a top priority. That’s why you might get letters about vaccines or blood tests, they help boost the surgery’s numbers, which affects how much money the practice brings in.

    Couple facts here:
    * Most GP practices are owned and operated by GPs themselves. These GPs are self-employed and collectively manage the practice’s operations and patient care. ​
    * In 2021, approximately 600 GP surgeries in England were run by private companies.

  16. It’s the rapid population growth, 10 million over the past 20 years. Our institutions can’t keep up. It’s as simple as that, not enough housing, not enough hospital beds, police. Everything is overwhelmed, and still they come.

  17. So glad I left the NHS. Work in the private sector now, triple the pay for fewer hours. 

  18. The defunding is working, soon they’ll be begging for privatization. And then my Investments will reap great dividends. 

  19. My friends mum had cancer that had metastasized yet NHS doctors told her that she could live with it for another decade. They even sent her home when she should have stayed in or been sent to a hospice. She could barely speak or eat due to the pain.

    She died in agony from it a week later.

  20. Haven’t done much research into the NHS but seeing how this seems to be a UK specific issue amongst European countries I really think we should start looking at France and German style healthcare systems, I feel the NHS is almost a God like figure to the public and you’ll be labelled a capitalist shill if you say that maybe we can’t keep funding health care like this and we should look at other countries.

  21. I love our NHS and I’m proud of it. I would like to see a tax increase to support our nurses.

  22. Looks like the uk is heading towards American style healthcare.

  23. Satisfaction was at its highest in 2010.

    If this isn’t an indictment of the Conservatives I don’t know what is.

    Labour should be screaming this statistic every single time someone brings up the NHS.

  24. Consequences of more than a decade of Tory rule. NHS was world-class when Labour were last in power.

  25. We pay circa 12% of our GDP on health, and our health outcomes and cost are about average to western countries.

    Perhaps the problem isn’t the NHS, but the British public. I bet you, healthcare workers would have a record low satisfaction with the British public. 

    The difference between us and most western families? Breakdowns of family units. When nan and grandad are in nursing homes from retirement age – you have now lost generations of familial and self care and dependence on the state. 

  26. It very easy for the press to keep running these stories because it’s “free” news…which in turn skews pubic perception in to a negative from the bottomless pit of Media hit piece’s that are put out almost daily.

  27. This is the deliberate consequence.

    Tories run out into the ground, then say it isn’t fit for purpose.

    People agree and vote Tory/Reform.

    Tory/Reform privatise it and make and fortune while making it far worse than it ever was beforehand.

    A nice little earner

  28. Well, yeah, when it takes 6 years to get diagnosed and then 2 years waiting to get a prescription which they can’t fill, of course I’m not happy.

    I’m told I need medication to live normally, but they can’t get me it and just to be patient.

    How fucking patient?! I get it’s not the staff telling me this causing this shit, but the people running the whole thing. 8 years I’ve been on hold with my life because of this shit, and I’m to keep being patient??

    It’s a shitshow.

  29. Proper context:

    14 years of piss poor housing, education and social care policies by the Tories meaning that more problems wash up on the nhs shores requiring expensive health care interventions.

    Increased incidence of cancer rates due to an older population and lifestyles.

    Elderly care – expensive and never simple

    Saying there is more nhs funding in that context is like saying there is more money for temporary accommodation while there’s a growing housing crisis – not addressing the source.

  30. What if we try clapping harder?.

    But seriously, the state has been trying to privatise the NHS for decades.

    Done by ensuring it doesn’t get the funding required to function, in an attempt to change public perception about it being sold off.

    Though, have we tried cutting taxes for the wealthy?.
    If that doesn’t help allow the money to trickle down into the NHS then I’m all out of ideas.

  31. NHS costs the equivalent of ~£400-500 a month in taxation for some

    in return: they cannot get a GP, have to wait 6-8 hours at A&E, appointments have a lead time of months, and waiting lists are months/years for surgery

    in short: there are a lot of taxpayers in this country effectively funding healthcare that they themselves then cannot access

  32. The NHS is an incredible service when it has the right support, their is plenty of money to support the NHS and social and GP care if the politicians stop taking it all, they barely do anything for the people, we are just cash cows for the one% people need to start looking at their local council spending then you will realise where all the money goes. Hold these people accountable because they are killing us and our country.

    Why does my local councillor get paid more than 100k per year with all expenses paid including rent, council tax, gas an electric, travel and transport plus much more when my hole town is suffering, no gp appointments, dead high street, no dentist appointments, all the schools suffering, families living off food banks, rubbish everywhere like WTF do they actually do?

  33. The standard neoliberal strategy: defund the service so that it degrades and people get fed up with it, then you’ve got implicit support for privatisation which comes to be seen as the only thing that can save it. 

  34. The NHS saved my mum’s (retired nurse) life 13 years ago; the care she received was fantastic from start to finish. I’ll always be grateful to the staff who cared for her, especially our GP who got the ball rolling and was our rock throughout the journey. She said the experience really helped her to see what it was like from the patient’s perspective, and she tried to be mindful of that once she was well enough to return to work.

    Now, my dad’s had an abdominal pre-op Ax cancelled twice: once last May, and another last month. His quality of life has suffered during this time, and we’re at the point where we’re gonna have to figure out how to pay for this privately.

    I’m a final-year AHP student and I’ve seen so many disappointing things whilst on my clinical placements that I’m now very disillusioned about working in healthcare/the NHS. I really hate feeling this way because this is something I’ve always wanted to do.

  35. Ok what’s the root of this problem?
    Too much buerocracy?
    Not enough funding? (Isn’t it getting technically more than enough from an overall standpoint?)
    Minorities?

  36. It’s hard to be satisfied with something you can’t use.

    At my previous GP it was almost impossible to get an appointment and all of their online reporting services were disabled. Now at my current GP I can get an appointment but it’s incredibly difficult to get anything done. So far my fiancé and I have both had all of our referrals to specialists either be rejected or unanswered, presumably because they have been waiting in a queue for months.

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