The Mayor’s Office was made aware that Chattanooga received a letter dated February 7 saying that city data was affected by the Nationwide Recovery Services breach.
Nationwide Recovery Services provides debt collection services to city government. There is no indication that anything other than debt collection services data was affected.
The City says they “will launch a thorough investigation into how this information failed for so long to reach necessary channels and we will share the results of that investigation with the public, while taking the necessary steps to ensure this kind of error never happens again.”