My kid was missing a brick from his LEGO set so we got sent it for free by LEGO. For some inexplicable reason Posten decided to charge me VAT on it, but what is even dumber is that they slapped a processing fee that is 15x then the actual VAT.

What are they smoking over there?

P.S. I know there is probably some documentation missing from LEGO and this will get cleared up, but whoever removed the 200 NOK minimum limit for VAT on imports must be really proud of this insanity now.

by Sify007

7 comments

  1. I don’t think any documentation was missing. This is how the system is supposed to work. The amount of work they have to do to process a package is no less for a package worth 10 NOK than for a package worth a lot more, and they are legally mandated to do that work.

  3. All the lego should have had the vat paid by Lego in advance. It is probably Posten who made a mistake. It will cost more to fix it than to just pay. I got the same with some «Pick-a-brick» parts. I called lego and got a refund. I use to shop there so I got Insider points as it was easier

  4. Contact posten via chat, they will delete the charges if you document the reason.

  5. Are they just going to do all that work for free? 

  6. I mean… Fortolling used to be 200. 49 is a massive improvement, and overall not too bad.

    In this case though, there seems to have been an error.

  7. I have had 3 LEGO parts sent in the span of 3 years and always had to pay the 49nok fee even though it should’ve been covered by LEGO already. Probably contacting either posten or lego would resolve the issue but it would be too much hassle.

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