LAS VEGAS (KSNV) — The president and CEO of NV Energy has resigned, just days after staffers at a state regulatory agency accused the utility of overcharging customers by millions of dollars.
Doug Cannon announced Tuesday that he was leaving his role “for a new opportunity,” a spokesperson for NV Energy said.
Cannon had been with Berkshire Hathaway Energy’s businesses since 2011 and joined NV Energy’s leadership team in late 2013.
Brandon Barkhuff has been named as Cannon’s successor. Barkhuff was previously senior vice president, general counsel, corporate secretary and chief compliance officer.
“Brandon is a lifelong resident of Nevada, providing him with a strong understanding of the needs of the customers and communities NV Energy serves,” spokesperson Meghin Delaney said in an email.
Cannon’s resignation comes a week after staff members with the Public Utilities Commission of Nevada filed a petition to investigate the utility over allegations of overcharging customers.
According to the filing, staff members found that NV Energy overcharged tens of thousands of misclassified residential customers as early as 2001. Between 2017 and 2024, the misclassifications led to about 60,000 customers being overcharged by more than $17 million.
NV Energy also capped refunds to six months, amounting to less than $2 million in refunds for only a portion of affected customers, staffers wrote.
They are asking the commission to investigate if NV Energy broke the law by overcharging customers and capping their refunds, and if the utility needs to issue full refunds.
The utility said it will respond to the petition in the course of the regulatory process.
NV Energy provides electricity to more than 1.4 million customers in the Silver State, according to its website. It also delivers natural gas for 187,000 customers in the Reno-Sparks area.