Bought a laptop from a Finn seller using Vipps.I was told the laptop was shipped, but I got no tracking code.I asked for it, but I got no answer. After a few days the seller has seen my message but again no reply.I wrote to him once again on Finn, SMS and Vipps but again nothing.I reported this to Finn and they told me they would have moved this to the right department, and that if necessary they will share info with the authorities.They also told me to get in contact with Forbrukertilsynet.
Should I warn the seller that I am going to make a report through Forbrukertilsynet?I also have seen some people saying that I could try contacting the family members of the seller to talk about my situation. Is that a plausible thing?I have his phone number and supposedly his FB/IG/Telegram and also [1881.no](https://1881.no)
Edit: Contacted the police reporting the seller with all his info.
After some hours I received a new shipping notification. The sender is the seller.
If the item now being shipped is indeed the laptop, it only took the seller just an extra two weeks to move his butt.
​
19 comments
Tip for future. Use Mastercard on Vipps. Use insurance in Mastercard to file for refund.
First threaten him that you will report him to the police through Vipps messages. And if he still refuses to respond you should report him to the Police I think it could be done electronically (not 100% sure).
But you could try to ask your bank to file a chargeback as they are legally required to try to refund their customers if you give them compelling evidence.
Good luck! Most norwegians are honest and its weird that he tried to scam you on Finn since if you list a item there you have to use Bank ID which exposes your real name and identity to Finn.
You could report it to the police
Do not threaten the seller, do not even queue him in on the fact that you have reported him to the police and Forbrukertilsynet.
Just report him to the Forbrukertilsynet and be done with it.
Although, how many days have you waited for the laptop from the time you paid him?
Take it up with your credit card.
call the police,you will never see your money again and police will file a report.And when they have enough reports on the seller they will arrest the person.If you used vipps you got his/her name,search 1881 for the adress try to find them on facebook.And try to find his/hers mom.Call her and say what here son/daughter has done and what you will do to them if they dont give you your money back.It usually works out.Name her adress and the son/daugthers adress so she will be scared.It you need to find the persons name just type it in to vipps and it will pop up
Forbrukertilsynet only handle real shops. Not private people selling on Finn.
You should contact Finn.no and report the seller, file a charge with police, and call Vipps and see if they have any suggestions.
Don’t get your hopes too high. You may have lost your money.
Just contact vipps and say you sendt money to wrong person and get it returned, wrong bank transfer happends all the time, usualy its fixable
Where does this person live? Have you tried co contact him/her in person?
Please beware of scammers nowadays. They are getting better and better by the day.
1) Give it two weeks before you do anything beyond asking the seller for tracking information.
2) If the seller is not answering, inform him that you are suspecting this transaction to be fraudulent and you will report it as fraud to the police with a time limit.
3) If the seller is still not answering, make a criminal report to the police.
4) Inform the bank that you have been scammed, present the police report you’ve made. The bank can help you reverse the charge if it is the same bank, if they have all the necessary documentation.
5) Inform finn about the scam, present the police report and the sellers information. Finn can then ban the user account if the evidence is compelling enough. This is up to FINN and the history of the seller and yourself. If the seller has a history of hundreds of sales with no problems, and you have only a few… they’ll be less trigger happy to ban someone, but if the user has multiple complaints, they can more easily do something.
6) Inform seller about all this you’ve done.
​
Using Forbrukertilsynet arbitration service is probably not something you bother about here. The waiting list to get a case running is 6 months, and requires the other party to actually answer. Should be free though, don’t know what that 1500,- fee is about.
Honestly…..you should have paid AFTER you got the laptop….But contact the cops and see what they can do….and report him on FINN
Learn from your mistakes and move on
He probably saw your message, opened it to read and reply, got distracted, and didn’t see that bus coming down the road…
Now he’s in the hospital, semi-awake in a partial coma, hearing his phone Vipps-pinging over and over while desperately trying to reach it so he can pay you, but unable to move or tell anyone he’s there. To tell them some stranger is expecting a considerable sum of payment from him, *last week*!
No, but really, just report him to the police – he’s scamming you. Don’t threaten or contact him anymore, just go to the police station and file a report, and see what they suggest/tell you.
Good luck, shame about your experience! :-/
I got scammed out of ~4000 nok in the same way you did but for an Xbox. Long back and forth discussing details, delay upon delay. He stopped responding. It’s 2 months since I paid and I still don’t have it. He did have a new motorbike on Facebook though..
I started messaging more and more of his friends on Facebook about it. With screenshots, and claim he scammed me. He eventually cracked and sent the money back.
I think I messaged around 70–100 people from his Facebook list. He got caught lying when one of his friends messaged saying he never got the money while I had a screenshot of our actual conversation where he said he got the money.
I still get responses from people who haven’t seen my message till now, 2 so far this year, even 3 years after it happened. His landlord responded saying he’d skipped on paying rent.
I messaged his close family, friends, acquaintances, more distant friends, just 70 of his Facebook friends. For me that would be a literal nightmare, so I don’t know if it was too much. I did increase slowly up to 70 as we were talking, and he did scam me…
It happened to me, Finn told me to file a police report, then they can block the person from Finn. Someone told me also to send that police report to Vipps, and they might block that person too.
This happened to me too in 2020. The seller had Bank ID identity and everything seemed legit. He never sent the phone I bought. I went to the police and gave my statement… just to receive a letter 2 weeks later saying that they don’t have enough resources to work on this case… I showed them all my conversations, the vipps payment, EVEN THE GUY SAYING HE WON’T GIVE MY MONEY BACK. But hey, I guess that’s not enough.
NO point using the police becouse it’s only going to be “henlagt pga bevisets stilling”.
In Norway you have to go to their door and tell them politely what to do.
Edited my original post with an update