British people have accepted shitty customer service and legal protections for far too long.
BA are awful but insurance, no?
You really think that anyone gives a flying fuck that some rich cunt got screwed out of money?
Having worked for major airlines this story is missing one key element. They will have received or will receive a full refund of all unused fare components and refundable taxes. The £1200 is additional compensation.
Under the law BA must offer an alternative, which they did. The customers chose not to accept it, with seemingly good reason but that’s irrelevant.
The customers then chose to get booked onto Emirates at their own cost. If that leaves them out of pocket that this their own decision and not the fault of BA.
To me this sounds like a couple of entitled rich bastards trying to get more than they’re owed by selling a sob story to the press.
Fuck this shit website.
Absolutely fucking awful experience on mobile.
Anything from this site should be banned from being posted here.
5 comments
I’ve said it before and I’ll say it again.
British people have accepted shitty customer service and legal protections for far too long.
BA are awful but insurance, no?
You really think that anyone gives a flying fuck that some rich cunt got screwed out of money?
Having worked for major airlines this story is missing one key element. They will have received or will receive a full refund of all unused fare components and refundable taxes. The £1200 is additional compensation.
Under the law BA must offer an alternative, which they did. The customers chose not to accept it, with seemingly good reason but that’s irrelevant.
The customers then chose to get booked onto Emirates at their own cost. If that leaves them out of pocket that this their own decision and not the fault of BA.
To me this sounds like a couple of entitled rich bastards trying to get more than they’re owed by selling a sob story to the press.
Fuck this shit website.
Absolutely fucking awful experience on mobile.
Anything from this site should be banned from being posted here.