Edit: if you are a summer intern at post read: haven’t blamed … yet
Let’s give them time to run forensics and understand what actually happened. A software error is plausible as the root cause; why the existing test, update, verify, rollback etc. mechanisms worked out so poorly though, that’s another question.
Big outages because of software happen every week, everywhere. Just look up the downtime history of some very large players like Apple (iCloud), Amazon (AWS), Cloudflare, Microsoft, etc etc. Shit happens.
What is shocking me the most is that emergency services don’t seem to have a minimal fallback solution.
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At least they didn’t blame the summer intern 🙂
Edit: if you are a summer intern at post read: haven’t blamed … yet
Let’s give them time to run forensics and understand what actually happened. A software error is plausible as the root cause; why the existing test, update, verify, rollback etc. mechanisms worked out so poorly though, that’s another question.
Big outages because of software happen every week, everywhere. Just look up the downtime history of some very large players like Apple (iCloud), Amazon (AWS), Cloudflare, Microsoft, etc etc. Shit happens.
What is shocking me the most is that emergency services don’t seem to have a minimal fallback solution.
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