New Telecom Operator Digi barely grows in Belgium

by ModoZ

12 comments
  1. > At the end of March, Digi had 53,000 customers; by the end of June, that number had risen to 62,000. That’s barely 9,000 additional customers in a single quarter. So soon after launch, that’s not a good figure.

    Do you think this is because their offer isn’t interesting? Because they had too many issues at the start? Or because people are blocked by bundled offers? Or some other reason?

    > Degadt does not want to disclose this year’s targets or how much budget the company is allocating to the Belgian networks. “We are building our own networks. We are not doing this for 100,000 customers in the long term. We are aiming much higher. We want a significant share of the market. That will only be possible if we can use our own network,” he says. Only then will Digi be able to offer telecom bundles, which are popular in Belgium.

    They believe it’s due to bundled offers, but I’m not certain this is the whole story.

  2. They do not beat Mobile Vikings (because of the Viking deals and my specific situation) and do not offer Internet in my location. In fact, the absence of voicemail is a significant downside. So why would I?

    You promised stuff, Digi, I’m waiting for ya.

  3. It’s also a marketing problem. I honestly have never seen a single ad or offering of this company.

  4. For me it was that so soon after launching they fired people already including the board of directors. Which did not inspire confidence regarding that they would be around in a year or so.

  5. Their fiber is the most price/value and only available around brussel… their mobile solutions are the same or nearly to some other virtual mobile providers…

  6. I use Digi for my phone subscription and have no problems, was with Voo before and for the same offer it’s 10€ less (from 15 to 5 € per month).

  7. If you think about it:

    62,000 subscriptions at – to make it easy because in reality it’s even less – an average price of €5. Exclude the VAT and that is €4,13.

    That’s a monthly revenue of €250K. How on earth do you keep such a company afloat with that revenue. Even if they would grow 10-fold (which they won’t), it’s far from enough to cover costs.

    Wonder what the long term dream is there.

  8. They botched their launch, bad reputation ensued sadly. Also the competition is using every dirty legal tricks to slow them down

  9. Pretty satisfied with their 5 euro mobile plan. 15GB with unlimited calling and texting, and going over the 15GB is cheap too(like 60 cents per GB?)

  10. Compared to hey telecom (around 100k customers) they’re half way, in half a year, so not that bad

    Either way i’m happy with them

  11. I’m very happy with them and as far as I can see they are the cheapest option

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