I just got back from vacation and saw this letter – no idea what it could be, wondering if I have to respond or if anyone knows what this is?

by ravenclaw_goddess

14 comments

  2. Google tells me the phone number is from a collection agency. Do you owe someone money?

  3. Googling the phone number, it comes up as LIQUIDA Inkasso GmbH.

  4. It’s from a debt collection company, at least the phone number. Guess they wanted to give you the claim in person? Hard to tell, not common but also not unheard of.

  6. The phone number belongs to a debt collector company based in Heilbronn. Just call them and find out what it’s about.

    Ps. You can rotate pictures after taking them.

  8. The sketchy thing is that they don‘t write their company name and adress at the postcard.

  9. Scam. They even pre-printed the cross at “2. Try to contact”

  10. 1. they pretend that they were at your apartment/house and could not find/meet you there and then put this in your mailbox but this piece of paper was send through Deutsche Post
    2. they don’t tell you who they are but want you to call them and give them privatedata (your ID)
    3. they put time pressure on you with a rather short deadline (and pretending it was their second attempt to reach you) while they can’t even prove when this mail reached you (its not an registered letter or a “Förmliche Zustellung mit Postzustellungsurkunde” or has anything other on it to date it properly.

    As long as you don’t recieve something a lot more substantial and/or official I would say you can just ignore it.

  12. UPDATE: I went through my old documents and found a Liquida Inkasso document – I sent them the money they requested however there was a typo in the reference info (eg 1234 instead of 1235)

    The identification number in the orange card matches the original letter – so I’m assuming this is it. The fee was 58euro for an international package from April that I already paid fees for. Really unsure why I had to pay 60 more euros for a single dress, but I figured better safe than sorry.

    So new question- do I reach out to the original requester and explain? Or do I just send the money again with the correct reference info? It was due 25.07.

    FYI: I am looking for apartments so I did do a Schufa this week that is “ausschließlich positiv“, so I guess I’m good?

    id rather not double pay but my German isn’t strong enough to confidently deal with this level of complex phone calls so maybe I should just pay. If necessary – I could ask friends to do the call

  13. I mean, it might be sketchy but it’s also common for them to operate like this. If there’s someone trying to evade payment, they most certainly wouldn’t respond to a collections office, thus they go stealth.

    Contrary to popular advice here, I would contact them and ask them what they actually want. Hide your phone number though when you call them. It might be a scam, but if you owe someone money and they already know your address, ignoring it would not get you off the hook.

    Essentially, when collection firms fail to contact you, they will then go to court for a title. For this to be legally sound, the court will need to serve you papers etc, and then the paperwork would be more official than this postcard, but this step would incur a lot of additional fees from you, and it you truly do owe them money they can send a bailiff to confiscate anything of value you own. Dealing with vultures is unpleasant but (given the change this might be real), now still gives you some leeway to negotiate the conditions of paying them back, later on they will just take what seems feasible.

    Even if you paid all your bills, I’d err on the side of caution and ask them what they want (just in case there was some missed invoice or accidental charges, it happens). If you feel they are scamming you, just end the call. Do not give them your personal details, if they have a valid claim they already have everything they need from you.

  14. Debt collectors may employ field staff, visiting debtors at their home. This is allowed! For some dignity and privacy, they have vague postcards without any logos.

    **Never every do you have to give them access to your apartment. They are no officials, like a Gerichtsvollzieher (bailiff) or police.**

    I don’t know if you have any unpaid bills.

    That number belongs to LIQUIDA Inkasso (I googled the phone number). Not a good reputation on google, but which debt collector has one…

    For your own personal security: Call that number! Ask what they want. If they have a claim, demand proof of that. That proof should show you who the original creditor is. The amount of money owned and what for.

    Don’t agree on anything during that phone call. No payments, no confessions!

    Only demand that proof, that you are not aware of any debts, and tell them you will contact them afterwards.

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