What I got vs on the app. Just eat just refused the refund too!

by BriennesBitch

41 comments
  1. Surely not. Surely not. 7 quid for that is outrageous.

    I can’t believe that would be their normal serving size. It’s like they ran out and just went ahh yeah that’ll do. I’m mildly annoyed and it didn’t even happen to me.

  2. I’d get my card to block the transaction and cancel my just eat account. That’s theft, sorry just eat, you dont get to just refuse a refund you can’t just steal money lol.

  3. You got beans. Plural. What more could they have offered? 

    It’s seriously a piss take but this is what happens when collectively as a nation we just quietly seeth about things rather than voting with our wallets. Or, dare I say it, take a leaf out of the French play book and kick off properly en masse. 

  4. I would actually do a partial chargeback with your bank. That is clearly false advertising.

  5. Just eat are horrific for refunds.

    I had a phone call from them years ago because I had 3 separate refunds in a single year, they told me I was banned from making any more refund requests on my account.

    How the fuck does that work? If I don’t get my order I just suck it up?

    Haven’t used them since.

  6. This is an easy cut and paste story for the Mirror or somebody tbh! Worth sending to them if you want a grovelling apology and a Just Eat gift card out of it.

  7. You should see if you can get this to the press!

  8. It’s also just enough money to get pissed off about too. Under £5 it’s a fun story, over £5 it’s still funny but you’re definitely a bit pissed off.

  9. It says right there, “selection of beans”. You think you get ALL those beans??

  10. I’m usually against the media trolling Reddit for stories, but in this case they should. That is an absolute rip-off… mind you, TGI’s doesn’t seem to be what it used to be.

  11. That’s fucking ridiculous 😂

    Have you looked online for similar pictures? Because that cannot be right.

  12. Fuck me. If that’s the case how small was the pan then!?

  13. We went to TGI Fridays for a team lunch a few years ago and it was awful. Overpriced, tiny portions and slow.

  14. This is obviously a mistake on the restaurant side. Clearly not the right size.
    Did you call them ask them about it ?

  15. That’s the pot size you use for sauces, and they’ve somehow used it for a £7 side.
    Someone in the kitchen has surely fucked that up. That can’t be the intended portion

  16. 7 pound for a shot glass of beans 🤣🤣 fucking lunacy

    I had a similar issue where I wasnt happy with the order and they refused to give a refund. Just made a small post on their Twitter/X and got the money back quick.

    And don’t think of it as you complaining in public like an old geezer, they’ve got a dedicated CS system on Twitter, its just another way to talk to them, lots of people do it this way.

  17. I’m struggling to believe that is real. Brain no compute.

  18. Stopped using Just Eat a whilst ago after two incidents in a row where I had my food stolen and they refused to refund or even look into the issue despite me having a delivery code that was never given to the driver. I did a chargeback through my bank as fraud, and deleted my account. They just stopped giving a shit about customer service, and there are other delivery apps out there. Deliveroo at least have never even questioned when I request a refund, and actually use their delivery code.

  19. youd have to sell one of your kidney beans just to afford a large one

  20. Why are you asking JustEat for a refund? You should be asking TGI Friday. 

    JustEat are only the ordering and  delivery agent, and they are just delivering whatever TGI Friday gave them to deliver to you. 

    Your beef is with the kitchen, not the delivery company. 

  21. I have dessert spoons that can hold a bigger capacity of food than that. Ridiculous. Only thing I can assume is that they’ve run out of standard sized packaging for the beans and had to use a dip pot. They don’t disclose the size of the item and you got the item anyway, so as far as they’re concerned, you can’t say anything to them.

  22. Is that the sample they give you before the rest of it arrives to make sure its done just to your liking? If not… oof.

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