Salesforce CEO confirms 4,000 layoffs ‘because I need less heads’ with AI

https://www.cnbc.com/2025/09/02/salesforce-ceo-confirms-4000-layoffs-because-i-need-less-heads-with-ai.html

by AssociationNo6504

15 comments

  3. More on this subject from other reputable sources:

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    – Al Jazeera (C): [Salesforce lays off thousands despite strong earnings report](https://www.aljazeera.com/economy/2025/9/3/salesforce-lays-off-thousands-despite-strong-earnings-report)
    – TechSpot (A-): [CEO Marc Benioff says Salesforce cut 4,000 roles because of AI agents](https://www.techspot.com/news/109282-ceo-marc-benioff-confirmssalesforce-cut-4000-roles-ai.html)
    – San Francisco Chronicle (B+): [Salesforce CEO Marc Benioff says AI has already replaced 4,000 jobs](https://www.sfchronicle.com/tech/article/salesforce-ai-job-cuts-benioff-21025920.php)
    – Business Insider (B-): [Marc Benioff says Salesforce has cut 4,000 roles because of AI agents](https://www.businessinsider.com/marc-benioff-says-salesforce-cut-4000-roles-because-of-agents-2025-9)

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    [__Extended Summary__](https://www.reddit.com/r/newswall/comments/1n8q5v5/) | [FAQ & Grades](https://www.reddit.com/r/newswall/comments/uxgfm5/faq_newswall_bot/) | I’m a bot

  4. I got an ad on Reddit to apply to salesforce earlier today.

    Protip: maybe don’t run a recruitment campaign at the same time you’re doing layoffs.

  5. That ‘I’ does a lot in that sentence for me more than anything.

  8. So that means they can lower their prices, right?

  9. Remember when everyone was so excited about AI ? Seen this coming

  10. Salesforce, it should be noted, also has AI related products, and this way of spinning their layoffs, is very beneficial to them in maintaining the story that AI is replacing everyone at their jobs.

  11. As soon as I talk with a bot online I ask for a human or we are parting ways. Sure have a bot search thru files etc or compile initial summaries but it’s useless for most human interactions.

  12. Maybe if his reps provided any sort of value/expertise then ai alternatives wouldn’t be a valid solution… but We literally have 4 reps assigned to our account and none of them add any value. They know their platform far less than we do. I see why he thinks he can replace them with glorified chat bots

  14. Yet Salesforce still can’t fix the software vulnerabilities that allow Shiny Hunters to keep destroying their clients’ bottom line. See how those layoffs work out for you.

  15. The number of CEOs that will be exclusively interacting with nothing but AI chatbots is going to explode. I mean nothing is more sycophantic than LLMs. No human could compete with that!

    I’m guessing this guy is just one of the first to do it.

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