Hi! We received a package today that was addressed to my wife's old last name with an AV to HDMI converter that we didn't order and we are a bit confused on what to do with it. I attached a picture or both the envelope and the item.
The return address says Amazon so we checked and neither of our accounts list the item. My wife's account doesn't even have our current address listed anywhere and my account doesn't have my wife's name on it either.

We are so genuinely confused and don't know what to do with this. Is this some sort of scam or anything like that?

I saw that you can report unsolicited packages on Amazon and to put down the tracking number, would that be the number on the top barcode with letters/numbers in it?

Any advice or help is appreciated, as we are very confused and a little bit concerned

by Mercuraya

13 comments

  1. > to my wife’s old last name 

    >Is this some sort of scam or anything like that?

    Are you living in an apartment with many mail boxes?

    Just be careful, I would not forward it when someone out of nowhere ask for it. I think the best way is to return it

  2. Relax, this is a 15€ item. This could be a seller dumoing stuff to you, because he don’t want to pay for storage anymore.

    But have an eye to your baking accounts.

  3. Contact Amazon, they should be able to figure out the order. Sometimes third party sellers send stuff to previous customers to reduce the stock at Amazon which gets very expensive after a certain time in the warehouse.

  4. This is likely a review scam. The scammer orders the item, sends it to random people. The reviewer can now post a 5star review which is flagged as a ‘confirmed purchase ‘, making it seem genuine.

    They now hope you’re sending the item back, so they don’t even lose the product.

    I suggest you inform Amazon (or whatever market/store you got it from. Don’t send it back until the customer service has told you what to do.

  5. This might be a different case, but i would tell what it COULD be in the worst case scenario.
    Sole people use this method for an identity theft attempts, they send insignificant orders at first to check if somebody actually loves there with that name, if yes, then they might switch to a bigger and more expensive orders, they MIGHT still need to proof the identity so i would recommend changing your email infos, password and safety or recovery question, link it to a multi-factor authentication program. I would call the police just to be safe, but that is just me always calling police when i suspect a scan or receive a call from any source, you could also call DHL see if you could track it or amazon to file a case.
    I hope that this is not the case, but i would still update my password and increase the security of my email.

  6. Relax bro. You got something for free. Use it or sell it on eBay

  8. Why do people always believe that random people on the internet Webs know better what to do than the people actually working at a company
    Typing all that did take longer than actually placing the exact same question on Amazon directly 🙈😂👻🤡🤡🤡🤡🤢

  9. The number startting wit 0034 is a DHL tracking number.

  11. Few years ago I received a Notbook on Amazon.
    Never ordered it, never paid it.

    Sold it on eBay for €400ish.

    Would recommend!

  12. I received such an email from DHL that a shipment is on its way and i didn’t ordered anything during these days. So I just clicked “refuse order” in the DHL app to avoid any headache , it was then returned to the sender. Sometimes they are sent by mistake and most of the time they are a scam.

  13. There’s currently a lot of Review scams going on. This may be one of them.

Comments are closed.