‘We are sorry about this’: Lloyds confirms banking outagepublished at 10:53 BST

10:53 BSTBreaking

Tom Gerken
Technology reporter

Lloyds
has now confirmed the outage impacting it and its subsidiaries Halifax and Bank
of Scotland are related to today’s Amazon Web Services issues.

“You
may have seen reports of issues with Amazon Web Services affecting a number of
websites and apps across the UK today,” it said in a post on X.

“We
know this is impacting some of our services right now. We’re sorry about this.
Please bear with us as we investigate this.”

It has
drawn frustration from some, including University of Bath IT Professor James
Davenport, who said it was “worrying” to see UK banks impacted.

He said banks should be “confining their usage” to the UK or Europe – rather than relying on services that are running out of the US.

People
on social media continue to report that the outage has led to their cards being
declined – something the BBC has not been able to independently verify.

Lloyds
has been approached for comment.

Screengrab of the website for Lloyds Bank.Image source, PA Media