[OC] In NYC, the W is the best line and the B is the worst line if you look at average delays per trip during peak hours

Posted by eltokh7

8 comments
  1. Because the W doesn’t go anywhere, nobody needs it.

  2. anecdotally the Q and the 1 are the most reliable trains. I wonder if there are outliers skewing the means / what this looks with medians instead

  3. I think this is one of those weird cases where averages can be quite misleading. I think many folks will use a quadratic loss function to measure delays because, for example, a 5 minute delay feels more than 5 times as annoying as a 1 minute delay.. or put another way, if there is a 2 minute delay on every single train, people get used to it an don’t worry very much, but if that 2 minute average is actually because there is a 20 minute delay on average every tenth train, then it is much more of a concern.
    NYC subways are pretty darned good at getting people from A to B, but regular *long* delays make some lines just feel awful…. Combine that with filthiness that would make a toilet cleaner in a New Delhi slum turn red, and a complete lack of air conditioning in the stations in summer to make the subway seem pretty darned awful to a lot of people.

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