Consumer Energy Solutions has appointed administrators(Image: Google)
A significant Welsh employer, Consumer Energy Solutions (CES), has announced it is entering administration, resulting in the loss of nearly 300 jobs. The company, with sites in Swansea and Rhondda Cynon Taf, is owned by City Energy Group, which confirmed it was undergoing a restructure.
The CES website posted a notice on Friday stating that administrators had been appointed and the energy firm had “ceased trading with immediate effect”. The company employs 295 people across its Swansea and Treorchy locations, with administrators now tasked with supporting these employees through their job losses.
An anonymous staff member, speaking to WalesOnline following the announcement, described the workforce as being “in turmoil” after receiving the distressing news via a Teams call. They added: “I am just beside myself along with my colleagues.”
The statement also confirmed that CES will not be able to complete any further work for customers.
Previously, the group attributed the proposed restructure and job losses to the termination of the UK Government-backed energy scheme ECO4, which it operated. This initiative, set to end this year, assisted homeowners in saving on home energy upgrades such as insulation, solar panels, and heat pumps, reports Wales Online.
The group previously said the proposed restructure and job losses were the result of the end of the UK Government-backed energy scheme ECO4 which it operated. Sign up for the North Wales Live newsletter sent twice daily to your inbox
The initiative, which helped homeowners save on home energy upgrades, such as insulation, solar panels, and heat pumps, is due to come to an end this year.
The notice said: “Please note that James Saunders and Michael Lennon of KR8 Advisory Limited were appointed as joint administrators of Consumer Energy Solutions Limited on January 9, 2026, the company has ceased trading with immediate effect.
“The company is unable to complete any further work for customers. It should be noted that the administration of the company does not involve any other companies in the City Energy Group.
“The joint administrators will be contacting creditors and employees directly to confirm the next steps and how claims will be processed. You do not need to do anything further at this stage.
“If you are a creditor of the company and believe that you have a retention of title claim over goods supplied to the company, please provide details to CES@kr8.co.uk.
“As Consumer Energy Solutions has entered administration, we will be unable to carry out any remedial works or repairs, or to progress or resolve any existing complaints.
“If you have had an installation completed by Consumer Energy Solutions and are experiencing any issues that you believe require rectification, we refer you to the following insurance backed guarantee providers who will be able to advise.”
A spokesperson for the Department of Energy Security and Net Zero said: “The ECO and GBIS schemes were not delivering value for money.
“We are instead investing an additional £1.5 billion into our Warm Homes Plan, taking it to nearly £15 billion – the biggest ever public investment to upgrade homes and tackle fuel poverty.”
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