Tech Council of Australia CEO Damian Kassabgi said the agreement underlines the importance of cooperation between the technology sector and organised labour as AI adoption accelerates.
“This sends an important signal about cooperation between the tech sector and unions on AI transformation. Initiatives like these demonstrate how we can work together to help recognise the broader benefits of AI for Australia and ensure we make the most of the opportunities AI presents – on adoption as well as innovation,” Kassabgi said.
Part of a global worker‑centred AI push
The deal is the latest step in Microsoft’s global effort to bring workers and unions into discussions about AI deployment. Internationally, that has included a partnership with the AFL‑CIO in the United States, which has helped shape major AI skilling programs for American workers.
Closer to home, Microsoft says it has already exceeded by 30% its commitment to train one million people in Australia and New Zealand in AI skills by the end of 2025, through initiatives targeting employees, business leaders and community groups.
The company’s responsible AI efforts are overseen globally by its Office of Responsible AI. In Australia, the framework with the ACTU includes an undertaking that the parties will consult in good faith if disputes emerge and notes that the agreement represents a shared statement of intent, aimed at keeping dialogue open as technologies and workplaces continue to evolve.