UAE-based e& teamed with IT powerhouse IBM to introduce an agentic AI offering, designed to give employees and auditors clear, traceable responses around enterprise governance requirements.
Announced during the World Economic Forum (WEF) in Davos, Switzerland, e& explained the AI offering is built on IBM’s Watsonx Orchestrate platform.
The AI product offers more than 500 tools and customisable, domain-specific agents from IBM and its partners, helping “employees and auditors quickly access and interpret legal, regulatory and compliance information”.
A joint proof of concept was delivered by e&, Gulf Business Machines (GBM) and IBM within eight weeks, demonstrating “how agentic AI can operate at enterprise scale under real-world conditions”.
IBM’s client engineering team led the design and integration of the agentic AI offering, with GBM handling delivery through project coordination,
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The work showcased AI capabilities beyond traditional question and answer tools, “enabling reasoning and action while remaining aligned with e&’s governance, risk and compliance framework”.
Milestone
e& stated the collaboration marks an important milestone in its enterprise AI push, establishing a scalable and governed foundation of agentic adoption across the organisation.
CEO Hatem Dowidar (pictured, right) said its ambition is to move beyond isolated use cases towards enterprise-scale agentic AI which “is trusted, governed and deeply integrated into how the organisation operates”.
Ana Paula Assis, SVP and chair for EMEA and Asia-Pacific at IBM (pictured, left) added “governance and accountability became just as important as intelligence” as organisations move from experimenting with AI to embedding it into how they operate.