“If companies build their agent workflows, governance rules, and orchestration logic entirely on IBM’s Enterprise Advantage framework, migrating to another provider later could become just as difficult,” Jain added.
Rather, CIOs should internally evaluate whether their enterprise has the talent and expertise to operate the frameworks and workflows that Enterprise Advantage provides because that’s the only way that they can avoid lock-in at the orchestration and service level, Gogia said.
“If clients simply deploy Enterprise Advantage without building internal muscle, they’ll end up reliant on IBM’s platform for updates, extensions, and compliance maintenance. This could replicate the same old outsourcing trap we’ve seen before,” Gogia added.