Major UK travel company collapses – with all future departures cancelled(Image: )
A UK holiday and travel company has collapsed after THREE DECADES. Gold Crest Holidays, which is based in Ilkley, West Yorkshire has gone bust after three decades.
It has announced it has stopped trading with ‘immediate effect’. It said: “After more than 30 years of creating unforgettable holidays, we are deeply saddened to announce that Gold Crest Holidays has ceased trading with immediate effect and has taken steps to enter voluntary liquidation.
“This difficult decision follows the severe impact of the COVID pandemic, strategic changes in key partner arrangements that adversely affected our business, and a challenging trading environment with significantly rising costs.
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“We are immensely grateful to our loyal customers, travel agents, suppliers, and dedicated staff for your support over the years. We are truly sorry we can no longer continue.”
It went on: “Customers with outstanding bookings. All future departures are cancelled. The ABTA bond provides protection. ABTA will handle refunds and assistance.
“Contact ABTA at: Phone: 0203 758 8730 (Mon–Fri, 9am–5pm) Website: www.abta.com/help-and-complaints/failures (Please have your booking reference and proof of payment ready.)
“Creditors and suppliers. Please contact Xeinadin Corporate Recovery Limited on 0161 832 6221 or corporaterecovery@xeinadin.com for claims information.”
ABTA added that customers who booked and paid the travel company by credit card should “download a credit card referral letter” and send to their credit card issuer for a refund.
“Customers who paid by any other means will need to submit a claim for a refund to ABTA by visiting the ABTA claims portal,” ABTA said.
The statement continued on the travel firm and operator’s website. The firm went on and said: “We apologise for any disappointment or inconvenience caused. ABTA will provide clear support to affected customers.
“Thank you for the wonderful memories. With sincere regret, The Directors, Gold Crest Holidays, ABTA Number: V1341.”