ControlUp has acquired Unipath, adding a security automation and SOAR platform to its Digital Employee Experience management business and widening its use of agentic AI for endpoint operations.

ControlUp said the deal forms part of its Autonomous Endpoint Management strategy. The company said Unipath brings an agentic AI framework that learns from employee interactions, diagnoses issues and generates remediations. ControlUp said the framework reduces the need for IT teams to design, script or maintain automation workflows.

ControlUp positions its product around real-time monitoring and automation for workplace endpoints. The company said it collects telemetry every three seconds across “thousands of signals”. It said this data feeds proactive remediation and automation.

The company said the Unipath acquisition shifts its approach beyond rules- and script-based automation. It described a self-learning remediation model that anticipates issues and determines actions based on context, data and employee input. ControlUp said the model improves outcomes over time.

“We’re taking Autonomous Endpoint Management from vision to reality for our customers, delivering real value to IT teams and better experiences for employees,” said Jed Ayres, CEO, ControlUp. “By bringing Unipath’s agentic AI into the ControlUp platform, we can resolve issues directly and in real-time, often without involving the helpdesk. And we’re doing this with the governance and security standards required by banks, hospitals, and global enterprises, so a self-healing workplace becomes not just possible, but practical and trusted.”

Security automation

Unipath operates in security automation and security orchestration, automation and response. ControlUp said Unipath’s platform reduces incident response time by up to 90%. It attributed that figure to automated analysis, integrated intelligence and a data layer that aligns inputs from dozens of systems into a single operational view.

ControlUp said Unipath brings expertise in contextual decisioning and AI-led operations. It also pointed to “rapid time-to-value automation”. The company said these elements will feed its automation roadmap.

Unipath said its work focused on simplifying automation for security teams. The two companies said they share an AI approach that reduces operational complexity.

“Unipath was founded to simplify automation so security teams can handle more with less effort,” said Mike Admon, Founder and CEO, Unipath. “By combining our agentic AI with ControlUp’s real-time DEX platform, we’re creating something entirely new. We are delivering technology that understands the problem, determines the action, and creates the resolution on its own. We’re joining ControlUp because we share a vision for AI that reduces complexity and helps organisations operate without friction.”

Three layers

ControlUp set out an AI roadmap across three layers. The first layer, which it calls Intelligent Insight, uses telemetry collected every three seconds. ControlUp said this data supports anomaly detection, variance analysis and experience scoring.

The second layer centres on conversational AI. ControlUp said it uses “Self-LLM-powered interactions” and natural language to resolve employee issues. The company said this reduces the need for IT intervention.

The third layer covers agentic AI and automation. ControlUp said Unipath technology generates remediations based on outcomes and context. It said IT teams validate results rather than build workflows.

ControlUp said it will integrate Unipath into its ControlUp ONE platform in phases through 2026. It said it will offer early access to select customers and partners.

ControlUp said it serves nearly 2,000 organisations, including more than one-third of the Fortune 100. It said its platform unifies Digital Employee Experience and IT operations in a single system for modern workplace management.