We stand at an inflection point. The era of experimental AI pilots is coming to a close. After years of proof-of-concepts and experimentation, enterprise leaders face a reckoning: embrace the emerging capabilities in autonomous AI agents, or watch competitors seize the advantage.

What changed? The barriers that once made enterprise AI agent deployment impossibly complex are being systematically dismantled.

Neil Sholay

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Vice President of Digital, Oracle EMEA.

customer base and the broader enterprise landscape, here are five predictions for how AI agents will reshape business in 2026.

HR, supply chain, and customer experience functions. This isn’t bolted-on AI – it’s built-in. These agents live directly within workflows where work happens.

The competitive advantage will go to organizations that recognize the pattern: specialized AI capabilities that begin as standalone services inevitably become absorbed into core business platforms. This integration is what enables AI to function as a fully operational part of the business rather than a collection of standalone trials.

The companies winning in 2026 will be those that moved past the “build everything ourselves” mindset and instead activate the prebuilt intelligence already embedded in their enterprise systems. Every month of delay is a month competitors can gain in real productivity.

finance, HR, and supply chain teams will directly create and modify AI agents using intuitive templates and interfaces and low code development tools.

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This democratization represents a fundamental shift in competitive advantage.

The organizations thriving in 2026 won’t be those with the biggest AI budgets and teams, but those whose line-of-business managers become architects of intelligent automation.

When an HR leader can upload new benefits documentation and immediately have intelligent agents handle employee enquiries in natural language, innovation can accelerate exponentially. This is no longer theoretical. It’s operational today. Prediction 3: The Shift from Horizontal to Vertical AI Can Drive Transformative Impact

Today’s enterprise AI landscape is dominated by horizontal AI approaches: broad use cases that can be applied to common business processes and best practices. The next layer of intelligence – vertical AI – will help to solve complex industry-specific problems, delivering additional P&L impact.

This shift fundamentally changes how enterprises deploy AI. Vertical AI requires deep integration with workflows, business data, and domain knowledge—but the transformative power is undeniable.

By 2026, winning organizations will complement standardized agentic use cases with vertical capabilities that seamlessly orchestrate across entire business flows, linking AI inference with workflows, integrating domain expertise, and unlocking high-value automation.

The ecosystem logic that dominated cloud infrastructure will likely dominate enterprise AI in 2026. System integrators and independent software vendors will deliver validated, industry-specific agents addressing the complex functional challenges where vertical AI delivers true competitive advantage.

Instead of months evaluating generic point solutions, organizations can discover, test, and deploy purpose-built agents within their existing workflows in days.

applications, then configure them for specific processes, before you consider building a custom solution.

It means establishing clear baseline metrics and KPI targets before activation, then measuring rigorously afterwards to demonstrate tangible ROI. Start with high-volume, high-impact processes where agents deliver immediate, measurable value.

Speed of adoption, not sophistication of implementation, will separate market leaders from laggards in 2026.

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