Sabre Corp., a technology provider to the travel industry, has partnered with PayPal Holdings Inc. and Mindtrip, an artificial intelligence-based travel-planning platform, to create agentic-commerce experiences for consumers booking travel online.
Sabre will leverage Mindtrip’s agentic-consumer platform and PayPal’s agentic-commerce services and protocol to create a single travel-booking platform that enables users to interact with an AI-powered travel assistant that delivers personalized flight and hotel options on the Mindtrip platform. Having a single platform to access all travel plans means Sabre suppliers can tap into agentic workflows without creating their own interface. It also means travelers can choose from the content available in the Sabre Mosaic Travel Marketplace, Sabre says.
Scanning travel options through a single platform improves the odds of a booking as travelers do not have to move between “search tools, booking sites, and payment screens, where at some point they may abandon the process – they can do everything in one easy conversational flow,” says Garry Wiseman, chief technology and product officer for Sabre, by email.
Mindtrip’s platform performs flight and hotel pricing comparisons using agentic- commerce workflows. The experience is “adaptive and conversational, evolving as travelers ask questions, refine preferences, and respond to new information,” Wiseman says.
As a result, Mindtrip’s platform is “the natural front door for an agentic travel assistant,” Wiseman says.
PayPal will serve as the preferred payments partner, offering a variety of payment options, including buy now, pay later, “an important feature in the travel category,” Wiseman adds.
When interacting with the AI assistant, consumers can list their destination, timing for the travel plans, budget, and travel preferences. The AI agent will also enable consumers to finalize bookings and pay without having to switch to another Web site. The AI agent will also help with post-booking issues, such as itinerary changes. Sabre plans to launch the service during the second quarter.
“This is not just about the interface, but the underlying architecture and depth of integration. Many AI trip planners can inspire or transact, but they typically [rely] on fragmented systems behind the scenes,” Wiseman says. “The partnership will create a single, intelligent, end-to-end flow powered by agentic AI that can actually act, not just suggest.”