Booking Holdings CEO Glenn Fogel talked up the company’s relationships with independent hotels as AI platforms and Airbnb threaten to cut in on this vital part of Booking’s business.
Independent hotels provide “the vast majority” of Booking.com’s room nights, Fogel told analysts during an earnings call Wednesday. The 10 largest global chain hotels account for “only a low double-digit percentage.”
Fogel said Booking.com provides technical expertise to independent hotels, such as customer service and making available more than 100 payment types and over 50 currencies.
There are competitive threats to