Our phones have been ringing and our inboxes are filling up.The common thread? Power bills that left many viewers heated.Old Man Winter wreaked havoc on the Triad with bitter cold temperatures and snow-covered roads. Now those troubles are showing up in our mailbox.Folks across the Triad have reached out via social media about the shock they received when they opened their power bills. Prices range from $100 to $200 more than usual.It shouldn’t come as a surprise that during the winter and summer months, power bills will be higher. It didn’t help that we saw the coldest three-week stretch in 10 years and the coldest low temperature recorded at Piedmont Triad International Airport in 30 years.A spokesperson for Duke Energy said heating units were working overtime during the extreme cold temperatures to keep homes comfortable. She said you should set your thermostat to the coldest comfortable temperature in the winter and the hottest in the summer to cut down on costs. Duke Energy has programs in place to make paying your bill easier to manage, and if you’re having trouble paying your bill, call for help.Caroline Fountain with Duke Energy said, “We have installment plans. We have, you know, pick your due date, extend due date options. We also have an online tool that helps connect you with financial assistance resources in the community.”Fountain also said you can reach out to Duke Energy for a free home energy assessment that will help you find ways to save on your bill.
Our phones have been ringing and our inboxes are filling up.
The common thread? Power bills that left many viewers heated.
Old Man Winter wreaked havoc on the Triad with bitter cold temperatures and snow-covered roads. Now those troubles are showing up in our mailbox.
Folks across the Triad have reached out via social media about the shock they received when they opened their power bills. Prices range from $100 to $200 more than usual.
It shouldn’t come as a surprise that during the winter and summer months, power bills will be higher. It didn’t help that we saw the coldest three-week stretch in 10 years and the coldest low temperature recorded at Piedmont Triad International Airport in 30 years.
A spokesperson for Duke Energy said heating units were working overtime during the extreme cold temperatures to keep homes comfortable. She said you should set your thermostat to the coldest comfortable temperature in the winter and the hottest in the summer to cut down on costs.
Duke Energy has programs in place to make paying your bill easier to manage, and if you’re having trouble paying your bill, call for help.
Caroline Fountain with Duke Energy said, “We have installment plans. We have, you know, pick your due date, extend due date options. We also have an online tool that helps connect you with financial assistance resources in the community.”
Fountain also said you can reach out to Duke Energy for a free home energy assessment that will help you find ways to save on your bill.