NTT Docomo launches agentic AI system for mobile network maintenance

NTT Docomo has begun commercial deployment of an agentic AI system to support maintenance of its mobile network, with the platform going live across its services this month. The operator said the system is designed to improve response times and service restoration in increasingly complex 4G and 5G network environments spanning multiple domains and vendors. While routine faults have previously been addressed through automated, preconfigured processes, more complex incidents have required engineers to manuall