Jennifer: In your most recent story, you spoke with people, some of whom used to work in the industry and called that a perverse incentive: Spend more to make more.
Susan: Yes, so the company has an incentive to build more infrastructure. The argument in favor of that is we need new infrastructure, and we need upgraded infrastructure to ensure both safety and reliability. But that brings us to two questions: One, how do we know how much of this infrastructure we need? And number two, how much of a profit should the company’s shareholders be making off of this? This is something we all have to pay for because these companies enjoy a monopoly.
Jennifer: I want to talk about that. These are monopolies, and they enjoy that monopoly in exchange for regulation. If they want to raise our rates, they have to get approval from state regulators.
Susan: Yes, in Pennsylvania, that’s through the Public Utility Commission. But critics say regulators across the country are either not well informed or are too cozy with industry to really scrutinize the numbers. These rate cases are very complex, and one of the things I found in my reporting is that even insiders had a hard time explaining it all to me.
Jennifer: So, for this recent rate case, how much profit did PECO make in the year since the rate hikes?
Susan: So net profits jumped almost 50% for PECO from the previous year. There’s a number everyone was talking about when I first started looking into this. It’s called return on equity. Basically, it’s the profit investors earn. So, you would want some profit to encourage investment in infrastructure. But in this case, it was about 10%, which is a pretty good rate of return. The consumer advocate in Pennsylvania says they should really earn between 8.5 and 9.5%. This is not a risky investment, and we are all paying for it.
Jennifer: In addition to distribution and infrastructure, our bill also includes the cost of fuel and power generation. This can fluctuate quite a bit, based on the amount of energy used and the cost of energy.
Susan: Yes, so here’s the thing. The utilities pass on the fluctuating cost of energy to customers, and that went up in 2025 — and they don’t make a profit off of that. The electricity generators make that profit. However, if you use more electricity during a heat wave or a cold snap, for example, the utilities will make more money off of that distribution service because they’re delivering you more. So while the power plants make the money off the generation, utilities like PECO, or PPL or Atlantic City Electric also make more money during extreme weather. In their earnings report to investors, Exelon, PECO’s parent company, called this “favorable weather.” But it’s not favorable for the rest of us.
Jennifer: You’ve been following the impact of data centers as well.
Susan: Yes, so that’s about supply and demand. If data centers are squeezing supply, costs for everyone go up as well. Also, there’s something called the capacity markets – it’s complicated, but data center demand is driving up the capacity costs, and that’s also making our bills go up.
Jennifer: What can people do?
Susan: Well, the best thing is to put solar panels on your roof. But if you can’t afford that, there’s not much to do except conserve energy. There’s been a lot of talk in the Legislature regarding reforms and reining in data centers, having data centers provide their own power. Gov. Shapiro wants regulators like the Public Utility Commission to do a better job of scrutinizing these rate hikes. But, these increased rates aren’t going away.
Jennifer: Which brings us to this point: investor-owned electric utilities don’t grow by selling more electricity; they grow by building more infrastructure.
Susan: Yes, one big reason our bills are higher is because of infrastructure spending by the utilities. The same things are happening in New Jersey and Delaware.