SK AX announced Monday that it has built an operational framework to preemptively prevent system failures through its agentic artificial intelligence-based infrastructure operations service, “XgenticWire NPO.”
The service features agentic AI that proactively detects, analyzes, and assesses potential problems and completes corrective actions, reducing the incidence of system failures. When applied to manufacturing, XgenticWire NPO can detect real-time anomalies in equipment and production processes, minimizing potential risks. In the financial sector, the service can enable uninterrupted electronic financial IT operations during transactions and authentication processes.
The system works by analyzing logs, metrics, and event data generated across the entire AI infrastructure. When a detection agent identifies an anomaly, an analysis agent interprets the data and infers the root cause. An impact agent then expands the scope to surrounding systems to assess the broader effects. An action agent subsequently executes recovery measures, configuration changes, and resource reallocation immediately.
SK AX also provides an AI Studio that enables companies to easily design and operate their own agentic AI, as well as an MCP Builder that can generate Model Context Protocols in just minutes. The company has expanded deployment options for XgenticWire NPO across various industries, offering on-premise installation, BPO (business process outsourcing), and integrated operations models.
“Because the AI acts first and responds across the entire operations process, it minimizes the risk of failures caused by human error,” said Cha Ji-won, Chief AI Innovation Officer (CAIO) at SK AX. “This service will accelerate enterprises’ transition to AX execution, and enable operational cost structure innovation and process redesign across the entire AX domain.”