GLG integrates agentic AI into expert research platform

GLG has relaunched myGLG, the company’s client platform, with a suite of tools that help clients gain speed and scale while maintaining the nuance and depth of trusted insights.

John Londono

“We’re building a future where research is both human-led and AI-augmented,” said GLG chief product officer John Londono. “The sophisticated tooling in myGLG supports our clients’ workflows across the entire expert research lifecycle in one secure environment – removing the friction between a complex problem and a confident, strategic decision.”

Reimagined research experience

The new agentic AI-powered myGLG aims to assist clients in transitioning from high-level questions to structured research angles, ensuring that AI complements expert insights to generate precise recommendations within minutes.

The enhanced platform accelerates the entire research workflow and provides capabilities that support confident, informed, and faster decision-making.

Strategic Research Agent: Client questions and responses are transformed into research angles, expert recommendations, and relevant Surveys, Events, and Expert Content Library materials, with every input routed directly to GLG’s white-glove service teams.

Flexible Insight Gathering: Users can gather nuanced insights through direct 1:1 calls or an AI moderator. The moderator can probe deeper into responses in real-time conversations or gather quantitative survey data across populations, enabling global, multi-lingual insight extraction at scale.

Precision Synthesis Tooling: A purpose-built engine generates summaries and collates themes across calls, GLG expert content, and uploaded client and third-party materials, including video and audio. Users can immediately trace every insight directly to a timestamp or quote.

Built on GLG’s compliance framework, the platform provides configurable data governance to ensure confidentiality and compliance with protocols.

Gemma Postlethwaite

“Our clients know that gaining an edge requires trusted human expertise, judgment, and knowledge,” said GLG CEO Gemma Postlethwaite. Our myGLG platform empowers clients to deepen the value of every expert engagement and meaningfully accelerate their time to key insight. With this reimagined research experience, alongside the specialised service of our global teams and advancements in our leading compliance infrastructure, we are reinventing the industry we invented.”