NTT DOCOMO GLOBAL is working with Accenture and Amazon Web Services (AWS) to further develop its Universal Wallet Infrastructure (UWI) as a trust and governance layer for enterprise agentic AI, addressing growing concerns around accountability and oversight as autonomous AI systems take on more complex tasks.

The initiative focuses on extending UWI to support the verification, governance, and audit of AI-driven actions, initially in software development environments before expanding to broader digital workflows.

As enterprises move beyond AI pilots and deploy autonomous agents in production environments, organizations face increasing pressure to maintain visibility over how AI systems operate, what actions they take, and whether those actions comply with internal policies and regulatory requirements.

According to NTT DOCOMO GLOBAL, existing software supply chain and security frameworks were not designed to monitor autonomous AI activity at scale. The enhanced UWI framework aims to provide a consistent way to identify which AI agent performed an action, confirm whether it had the necessary authority, and create verifiable records of how decisions were made.

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UWI, which was co-developed by NTT DOCOMO GLOBAL and Accenture, serves as an enterprise-grade interaction layer that enables organizations to issue, verify, and manage digital identities, money, and digital objects across different systems and organizational boundaries. Built on open standards, including decentralized digital identities and verifiable credentials, the platform is already being used in enterprise environments.

Under the collaboration, NTT DOCOMO GLOBAL will provide the trust infrastructure through UWI, Accenture will contribute technology strategy and product engineering expertise, and AWS will provide the cloud and AI services needed to support AI-driven development workflows at scale.

The companies have also published a joint whitepaper: Agentic Trust Layer: Building the Foundation of Trust for the Age of AI Agents – Software Supply Chain Governance through Verifiable Credentials and Agentic AI. The paper outlines reference architectures that integrate Software Bills of Materials (SBOMs), AI-specific SBOMs, verifiable credentials, and agent identities into software development processes to improve traceability and auditability.

The document also examines how trust mechanisms can be incorporated into AI agent execution environments, including architectures built on Amazon Bedrock AgentCore, an AWS service that provides runtime, observability, and governance capabilities for AI agents.

Hiroki Kuriyama, President and CEO of NTT DOCOMO GLOBAL, said:

We believe the next chapter of AI will depend on whether people, enterprises, and society can trust how intelligent systems behave and interact. As agentic AI expands across organizations, services, and even national borders, trust must become a core component of the shared infrastructure that enables this new digital society. Universal Wallet Infrastructure represents NTT DOCOMO GLOBAL’s approach to building this trust foundation for the AI era. By combining UWI with Accenture’s strategic and engineering capabilities, and AWS’s scalable AI and cloud services that support enterprise workflows, we aim to create trusted connections among people, enterprises, data, and intelligent systems. Through this initiative, we will advance UWI as a global trust foundation that enables the safe and widespread adoption of AI in the age of AI agents, and realize our group’s purpose of ‘Bridging Worlds for Wonder and Happiness.

Jennifer Jackson, AWS Business Group Lead at Accenture, said:

As AI becomes the foundation for enterprise reinvention and growth, trust is no longer a differentiator; it is the precondition for adoption at scale. Accenture has been building that foundation with NTT DOCOMO GLOBAL from day one, grounded in deep expertise in decentralized digital identity, digital assets, and product engineering. Now, with AWS joining this new space as a natural extension of our long-standing partnership, Accenture is proud to support NTT DOCOMO GLOBAL in bringing it all together: connecting NTT DOCOMO GLOBAL’s vision, our end-to-end execution, and our relationship with AWS to create something no single party could achieve alone.

Jaime Vallés, Vice President and Managing Director, AWS Global Sales for Asia Pacific, Japan, and China, added:

Across the world, our customers want to move fast to transform how they work and how they serve their own customers using agentic AI, and they need trust and governance built in from day one. That is what our collaboration with NTT DOCOMO GLOBAL and Accenture delivers. By combining deep partner expertise with the security, reliability, choice, and scale that AWS’s AI and cloud services provide, we are helping organizations move from experimentation to production-scale deployment with the trust foundation that lets teams innovate fast and boldly. Building on our long-standing relationships with Accenture and NTT DOCOMO GLOBAL, we are showing what is possible when trusted partners, a strong culture of innovation, and the right technology come together to create true transformation and real business impact for customers at scale.

The collaboration reflects growing industry efforts to address governance and compliance challenges as enterprises move agentic AI from pilot projects into production environments. According to the companies, the initiative aims to provide organizations with a framework for verifying identities, tracking actions, and maintaining accountability across AI-enabled systems.