EPFO update: The official portal of the Employees’ Provident Fund Organisation and its mobile application Umang, are both unavailable for use by EPF members due to a scheduled system upgrade. The retirement fund body in a post on social media platform X (formerly known as Twitter), informed subscribers that “the upgraded system will deliver faster, more reliable and secure services”.
The notice of Scheduled System Migration and Temporary Service Unavailability was also conveyed through a pop-up message on the portal and app, and through SMS alerts for employees’ provident fund subscribers.
The update encompasses a planned database consolidation and upgradation of software applications for the claims processing system, according to the notice. It added that the system migration is being undertaken “to enhance service delivery, improve processing efficiency and provide a better user experience”.
The EPFO said in case of queries or need for assistance, members can contact their call centre on the following number: 14470
Notably, the organisation is undertaking a broader EPFO 3.0 exercise, aimed at expanding its digital services and online presence through an updated system that will allow subscribers to undertake paperless provident fund withdrawal or transfer.
According to the notice, services on the official portal and app will remain temporarily unavailable from 26 June (Friday) to midnight of 30 June (Tuesday, next week), and is expected to resume from next month, on 1 July 2026.
“We expect services to be fully restored by 00:00 hours (midnight) on 1 July 2026. The EPFO regrets the temporary inconvenience and appreciates your patience as we implement this important upgrade to provide faster, more reliable, and more secure services,” the alert added.
During the period of upgrade, the organisation informed subscribers that the following services will be unavailable on its official website and Umang app.
In the meantime, EPF subscribers who need to urgently check their provident fund balance, EPF account passbook or track the status of their application can do so using the SMS, WhatsApp, or the missed call facilities.