Google Cloud has expanded its Autonomous Network Operations framework with two new agentic AI capabilities designed to help communication service providers (CSPs) move toward more autonomous, zero-touch network operations.
The company, in partnership with Future Connections, introduced the Autonomous Data Steward and Core Network VoLTE Agent, extending the framework beyond individual AI use cases toward agents capable of reasoning and executing across multiple telecom domains.
Google Cloud first unveiled the Autonomous Network Operations framework last year, including a RAN AI agent as a proof-of-value asset for demonstrating generative AI-based radio access network optimization.
According to Google Cloud, a major obstacle to scaling such AI agents is fragmented network data. RAN, core network and probe data can reside in separate systems, while vendor-specific counters and schemas make it difficult for data teams and AI agents to interpret network information. Each new agent can also require a separate data integration project.
The Autonomous Data Steward, powered by Google Gemini, is designed to address these challenges by acting as an intelligent data layer for other agents. Built on Google Cloud, it uses a zero-copy architecture with Dataplex Universal Catalog to maintain metadata pointers rather than duplicating large datasets. Google Cloud says this can reduce storage costs by up to 70%.
The agent can interpret natural-language requests, map them to relevant telecom counters, create and execute Python-based ETL workflows through Dataproc when required, and generate federated queries spanning domains such as RAN performance, core session failures and probe data.
The Core Network VoLTE Agent, meanwhile, focuses on IMS and voice-service operations. It continuously monitors metrics including call setup success rates, Mean Opinion Scores and CSCF performance, while correlating SIP and Diameter signaling with core-network data to identify potential causes of service issues.
New Zealand operator One NZ has deployed the VoLTE Agent to support proactive voice-quality management. According to Kieran Byrne, CTO of One NZ, the deployment forms part of the operator’s broader journey toward autonomous network operations.
Google Cloud said the two capabilities are being integrated into its broader Autonomous Network Operations framework, with the underlying methodologies open-sourced to enable operators to develop and customize their own agentic workflows.