Ministers knew about UK passport helpline firm’s poor performance a year ago | Passport Office

4 comments
  1. > “Priti Patel was warned by officials last year that the Passport Office was underperforming and was not going to be able to cope with the entirely predictable post-lockdown surge, but she didn’t lift a finger,” he said.

    Now there is a surprise.

  2. They tried to tell me that Northern Ireland isn’t in the uk and id need a passport to get to England for a passport appointment

  3. I’m not a huge fan of the company, but Teleperformance have absolutely _nothing_ to do with getting a passport issued… They answer questions about the application form and -under certain circumstances- report what tracking information the passport office chooses to share with them.

    That’s it.

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