Hi,

So, I have been very apprehensive about using Scan and Go. Saw a couple of YouTube videos how they do it and it seems pretty straightforward. However, I am not able to understand how it works while checking out.

1. Can we place any bag in the shopping cart?

2. Do we scan items as we pick them from shelves and place it in the bag from point number 1?

3. Does this work for vegetables and fruits which have no labels?

4. After paying on the phone, I assume a QR Code comes up which opens the gate. However, how would this system know what I have put in my cart?

I love technology but I am too much of an introvert to test it in a public environment where I might do something inadvertently wrong and gain unwanted attention.

Thank you 🙂

7 comments

  2. I find it too much of a hassle unless I am getting very few items that I can scan and put in my bag directly.

    There are random “searches” when paying. 50/50 so far for me. Which defeats the purpose cuz now I’m standing there waiting for an employee to come check my things and buzz me out.

  3. I usually bring my own bag and just scan stuff and put it in there.

    Fruits and vegetables will have a barcode on the box they’re in.

    I don’t know how the QR code works when checking out, I’m assuming it just tells the scanner that you’ve paid and to let you through. I don’t know if it knows the items of your cart.

  4. I use Scan&Go regularly

    1 – yes – I use my own bags.

    2 – yes. Or you can go to the scan&go gate and scan your items there.

    3- normally the barcode is down in the right corner on the big price tags ) , so you scan this one.

    4 – yes a barcode comes up and you use this to open the gates. The system doesn’t know what you have in your bag, Netto trust you 😊
    But the system sometimes makes a “stikprøve”/control and the employee will check your items.

    It is very easy, and quicker than queening. Good luck 😊

  6. > I love technology but I am too much of an introvert to test it in a public environment

    Speaking as a systems designer, I think it’s important to learn that if *anything* goes wrong with a scan-and-go system, that’s because it was terribly designed. As the end user, *nothing* can be your fault if you were not actively trying to cause problems.

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