This sort of thing starts in school.
Pandering to the slow and the stupid.
Yay, everyone’s a winner.
Then they enter the real world, and are constantly angry that they’re not always winning.
Is it really such a mystery why Britain is so angry? Hard working people getting squeezed from every angle, everything getting more expensive, smaller and slower, constant social engineering and shit stirring, completely incompetent and dishonest government…there’s a lot to be frustrated about.
> 27% had been physically assaulted
Well that’s just lovely.
The UK is run by psychopaths, narcissists and sociopaths… is it any wonder we’re a nation of abhorrent todd-warriors?
The continued “Americanisation” of the UK
Between garbage reality TV, normalising egregious behaviour and interactions on social media platforms behind the safety of a screen people have become desensitised to what’s unacceptable behaviour.
It’s horrible but staff aren’t generally seen as people. They’re uniforms – and they’re symbolic of the company, institution, whatever, that someone is angry at.
Ask anyone in the police or front line services. People aren’t insulting them as individuals – they’re targeting the uniform.
Doesn’t make it right or acceptable.
With austerity really destroying social cohesion of the country, and now that continuing, its not surprising. Bad travel wait times for most of the country. Outrageous wait times at A&E, impossible to get GP appointments. Nothing for kids to do. People are frustrated. The country wants to implode. The government is more than happy to assist.
We are on a downward spiral, but thats just kinda who we are. Backwards and willing to ruin it all. Of course people are going ot be in a bad mood. And the kids just seem to be nasty lately. There’s also a problem with our culture.
I once witnessed a man recording himself yelling at b&q workers over his parking ticket. One of the workers told him to fuck off in a state of shock and later the footage was put online in an attempt to jeprodise his employment.
are british people uniquely petty or Is there some sort of mass psychosis going around ?
Entitlement.
That thing of seeing behaviours in others that you yourself exhibit is a scientific fact amongst humanity. It’s rife amongst the wealthy and the well off in England. It’s rife amongst the older generations looking at the younger generations. You see the behaviour most that you yourself exhibit…
You get angry at someone because they’re not doing what you want them to do, or they’re not doing it quickly enough for you, or to the quality that you require, regardless of who they are or what service they’re doing for you. It’s entitlement.
Someone once threw coins at me when I was working in B&Q years back because they were asked to pay 5p for a carrier bag.
There’s never an excuse for taking things out on staff but I can understand people’s frustrations. Endless ‘our telephone lines are really busy right now!’ messages and little to no staff in shops. It’s all to squeeze every last penny but you’re left with terrible customer service.
Maybe we’re angry because more people are becoming class conscious and are aware we’re being ripped off every waking day.
The culture has turned to that of everyone is a consumer, and therefore a King, this is constantly reinforced with advertising, but that simply isn’t the reality.
it’s become so angry because it’s overcrowded, stressful and the quality of everything from goods to services have become slapdash and shoddy
People get angry when bad stuff happens to them and they have very little control over their lives, so they exert what little control they have by lashing out at anyone they have even the slightest amount of power over.
Lack of empathy, poor shitty social skills, a sense of entitlement and an attitude of ‘me, me, me’ and once again ‘me’. I find this to be more common among people with money who are comfortably off than people who haven’t.
This comes down to values and ethics, upbringing and education. Many people lack emotional intelligence because they’ve never been required or expected to develop it. Values taught in the home all tend to be material and financial values, get an education, get qualifications, respect external authority, do as you’re told, get a job, earn your own money, put yourself first. Empathy, humanity, and consideration for others doesn’t come into it.
These kids grow up into adults and they raise their kids the same way, and the cycle repeats itself because the parents simply don’t understand the sheer importance of empathy, humanity or community. These are concepts which are alien to such people. There’s a kind of fake niceness to such people as long as they’re getting what they want, but scratch the surface and many are ignorant, bigoted, self-serving and miserable.
What I’m referring to are mainly people who have nice homes, positions in life, they drive cars, have money, but they suck at being human beings and are failures at life. This is why we have the Government we do and the political class we have. This is not about Labour being bad or the Tories being bad, because the politicians are usually representative of what’s out there in society. Sure they could do something about it, but they don’t and prefer to exploit this culture because it wins them votes without having to achieve anything significant politically.
Any traditional values such as a sense of community and a sense of fair play or concern for the sick, the poor and the vulnerable has largely been erased from our values. There’s no sense of community, not much empathy and not much humanity out there. Trying to get these things back is extremely hard work, often for little or no return, because most people now believe that going out to work in a job for a profit seeking corporation or business and paying tax is them ‘doing their bit’ for society.
I’m not saying that there’s not people out there who do have emotional intelligence, and a sense of humanity and empathy, and many of these people also have money and are comfortably off. It would be unfair to generalize or label a certain section of society, young or old, well off or poor, as lacking in empathy. But these are no longer core British values and haven’t been for some years.
It’s not just people working in sectors such as retail and hospitality who have to deal with shitty behaviour from the general public. It’s all public sector workers. It’s teachers, bus drivers, civil servants and people doing community work.
This isn’t about individual people, it’s about culture because it’s culture which determines how people treat each other and what they feel is acceptable behaviour. We badly need to change our culture to something better.
Maybe forcing half the population to work in dangerous and stressful circumstances for no extra money through a pandemic while giving the other half a year’s paid holiday might have been a bit thoughtless in retrospect?
The more desperate and stressed people are, the less patience and civility they have, times are getting desperate, this is no mystery
As someone who spent a good while working in customer facing roles in the UK from the early 2000s one reason is most employers then bent over backwards into “the customer is always right” and rewarded that kind of behaviour. I don’t know if/when it changed, or how much it relates to the recent increase but definitely a factor.
Alienated, isolated, individualistic, atomised, self-centered, chronically stressed people existing in a commodified, dehumanising environment structurally built to undermine their self-esteem and social cohesion, to extract their wealth, and riddled with inequality. A system that’s still quite clearly failing to work properly in many cases.
No shit they’re angry and fucked up socially.
Also, the lead generation are still with us.
Used to work in a Mcfast food chain and would get abuse at least once a shift, worse at the weekends/school holidays. Nothing better than watching a Karen type frothing at the mouth only to respond with a polite “if you apologise and spoke to me like a rational person I’d be happy to sort your problem out”, usually left them speechless. They aren’t used to someone talking back to them. However, on a late shift you can tell them to fuck off and chuck them out!
People over a certain age have lead poisoning from all the fuel and paint. They can’t help it.
Now we call it “wokism”, before that “political correctness”.
I wonder what buzzword the establishment will coin next to rebrand manners and kindness as negative traits then wonder why everyone’s rude all the time.
Having worked for the NHS for years before burning out just before wave 2 of the pandemic I never do this. But have got to say the service at my GP has gotten so shit since then that I actually want to, and resist.
Country is shit and filled with cunts I hate the lot of you entitled wank stains.
It’s entitlement and it’s usually one specific generation.
I was in a fast food place the other day getting a cold drink when an old bastard was chastising an employee who gave him the Wi-Fi password. He was swearing at her about the internet not working.
I told her she doesn’t get paid to deal with this shit and if he swears in front of my nephews again I’ll put him outside.
The boomers as usual have fucked our future and take out their glee on us. I cannot wait for them to all die off asap.
You don’t need to look at behavioural science, grand cultural shifts or (my personal favourite) blaming America, as if Brits couldn’t figure out the concept of being a cunt without help from across the pond.
The answer is a lot simpler. People act this way *because they are allowed to*. Putting up a sign is cheap, but how many of these restaurants will kick out a customer and lose their money for the way they act towards staff? Some, yes. But not all. It’s clear that “customer is always right” ideology is to blame.
I make a point of being polite and kind to other especially retail staff. I always say goodbye and have a nice day/afternoon/evening
I don’t have a service job, but I often get the brunt of random anger over spill, particularly from fellow commuters. I have been physically assaulted without provocation, on the train or the platform more than once. Standing there with my book and my headphones, as out of the way as I can, trying to get to work. I literally just exist and almost every week, that’s just too much for someone.
I am a short woman who is not hot enough to garner bystander sympathy, take from that what you will. My personal theory is that people take their shit out on anyone they perceive as an easy target.
The question is actually twofold:
1. Why are we so angry? I don’t think that one takes a genius. Britain is a shit show and there is no relief in sight. Everyone is feeling under siege.
2. Why are some people taking that out on service staff? Well, because they can. They are bad people with lots of frustration built up and they aren’t going to take that out on anyone who can make their life harder.
We should absolutely condemn that behaviour and give it social consequences, but more importantly – it wouldn’t happen so much if the people of this country weren’t constantly pissed on the head and told it’s raining.
As a 20 year old that has worked in retail for four years alongside education, it is ALWAYS the 50-plus crowd that is beyond rude. Never once experienced someone my age, 20s, or 30s be disrespectful in any way. It is always the old fucks that think they deserve more than everyone else, are rude, horrible etc. Must be embedded in their generation.
I work in pharmacy. The vitriol and abuse we receive on an almost daily basis is disgusting. I’ve had to tell grown men to leave the pharmacy while they shout in the face of a 20 year old young woman. We have a security guard most days now and there’s talks of us getting body cams soon as well.
31 comments
This sort of thing starts in school.
Pandering to the slow and the stupid.
Yay, everyone’s a winner.
Then they enter the real world, and are constantly angry that they’re not always winning.
Is it really such a mystery why Britain is so angry? Hard working people getting squeezed from every angle, everything getting more expensive, smaller and slower, constant social engineering and shit stirring, completely incompetent and dishonest government…there’s a lot to be frustrated about.
> 27% had been physically assaulted
Well that’s just lovely.
The UK is run by psychopaths, narcissists and sociopaths… is it any wonder we’re a nation of abhorrent todd-warriors?
The continued “Americanisation” of the UK
Between garbage reality TV, normalising egregious behaviour and interactions on social media platforms behind the safety of a screen people have become desensitised to what’s unacceptable behaviour.
It’s horrible but staff aren’t generally seen as people. They’re uniforms – and they’re symbolic of the company, institution, whatever, that someone is angry at.
Ask anyone in the police or front line services. People aren’t insulting them as individuals – they’re targeting the uniform.
Doesn’t make it right or acceptable.
With austerity really destroying social cohesion of the country, and now that continuing, its not surprising. Bad travel wait times for most of the country. Outrageous wait times at A&E, impossible to get GP appointments. Nothing for kids to do. People are frustrated. The country wants to implode. The government is more than happy to assist.
We are on a downward spiral, but thats just kinda who we are. Backwards and willing to ruin it all. Of course people are going ot be in a bad mood. And the kids just seem to be nasty lately. There’s also a problem with our culture.
I once witnessed a man recording himself yelling at b&q workers over his parking ticket. One of the workers told him to fuck off in a state of shock and later the footage was put online in an attempt to jeprodise his employment.
are british people uniquely petty or Is there some sort of mass psychosis going around ?
Entitlement.
That thing of seeing behaviours in others that you yourself exhibit is a scientific fact amongst humanity. It’s rife amongst the wealthy and the well off in England. It’s rife amongst the older generations looking at the younger generations. You see the behaviour most that you yourself exhibit…
You get angry at someone because they’re not doing what you want them to do, or they’re not doing it quickly enough for you, or to the quality that you require, regardless of who they are or what service they’re doing for you. It’s entitlement.
Someone once threw coins at me when I was working in B&Q years back because they were asked to pay 5p for a carrier bag.
There’s never an excuse for taking things out on staff but I can understand people’s frustrations. Endless ‘our telephone lines are really busy right now!’ messages and little to no staff in shops. It’s all to squeeze every last penny but you’re left with terrible customer service.
Maybe we’re angry because more people are becoming class conscious and are aware we’re being ripped off every waking day.
The culture has turned to that of everyone is a consumer, and therefore a King, this is constantly reinforced with advertising, but that simply isn’t the reality.
it’s become so angry because it’s overcrowded, stressful and the quality of everything from goods to services have become slapdash and shoddy
People get angry when bad stuff happens to them and they have very little control over their lives, so they exert what little control they have by lashing out at anyone they have even the slightest amount of power over.
Lack of empathy, poor shitty social skills, a sense of entitlement and an attitude of ‘me, me, me’ and once again ‘me’. I find this to be more common among people with money who are comfortably off than people who haven’t.
This comes down to values and ethics, upbringing and education. Many people lack emotional intelligence because they’ve never been required or expected to develop it. Values taught in the home all tend to be material and financial values, get an education, get qualifications, respect external authority, do as you’re told, get a job, earn your own money, put yourself first. Empathy, humanity, and consideration for others doesn’t come into it.
These kids grow up into adults and they raise their kids the same way, and the cycle repeats itself because the parents simply don’t understand the sheer importance of empathy, humanity or community. These are concepts which are alien to such people. There’s a kind of fake niceness to such people as long as they’re getting what they want, but scratch the surface and many are ignorant, bigoted, self-serving and miserable.
What I’m referring to are mainly people who have nice homes, positions in life, they drive cars, have money, but they suck at being human beings and are failures at life. This is why we have the Government we do and the political class we have. This is not about Labour being bad or the Tories being bad, because the politicians are usually representative of what’s out there in society. Sure they could do something about it, but they don’t and prefer to exploit this culture because it wins them votes without having to achieve anything significant politically.
Any traditional values such as a sense of community and a sense of fair play or concern for the sick, the poor and the vulnerable has largely been erased from our values. There’s no sense of community, not much empathy and not much humanity out there. Trying to get these things back is extremely hard work, often for little or no return, because most people now believe that going out to work in a job for a profit seeking corporation or business and paying tax is them ‘doing their bit’ for society.
I’m not saying that there’s not people out there who do have emotional intelligence, and a sense of humanity and empathy, and many of these people also have money and are comfortably off. It would be unfair to generalize or label a certain section of society, young or old, well off or poor, as lacking in empathy. But these are no longer core British values and haven’t been for some years.
It’s not just people working in sectors such as retail and hospitality who have to deal with shitty behaviour from the general public. It’s all public sector workers. It’s teachers, bus drivers, civil servants and people doing community work.
This isn’t about individual people, it’s about culture because it’s culture which determines how people treat each other and what they feel is acceptable behaviour. We badly need to change our culture to something better.
Maybe forcing half the population to work in dangerous and stressful circumstances for no extra money through a pandemic while giving the other half a year’s paid holiday might have been a bit thoughtless in retrospect?
The more desperate and stressed people are, the less patience and civility they have, times are getting desperate, this is no mystery
As someone who spent a good while working in customer facing roles in the UK from the early 2000s one reason is most employers then bent over backwards into “the customer is always right” and rewarded that kind of behaviour. I don’t know if/when it changed, or how much it relates to the recent increase but definitely a factor.
Alienated, isolated, individualistic, atomised, self-centered, chronically stressed people existing in a commodified, dehumanising environment structurally built to undermine their self-esteem and social cohesion, to extract their wealth, and riddled with inequality. A system that’s still quite clearly failing to work properly in many cases.
No shit they’re angry and fucked up socially.
Also, the lead generation are still with us.
Used to work in a Mcfast food chain and would get abuse at least once a shift, worse at the weekends/school holidays. Nothing better than watching a Karen type frothing at the mouth only to respond with a polite “if you apologise and spoke to me like a rational person I’d be happy to sort your problem out”, usually left them speechless. They aren’t used to someone talking back to them. However, on a late shift you can tell them to fuck off and chuck them out!
People over a certain age have lead poisoning from all the fuel and paint. They can’t help it.
Now we call it “wokism”, before that “political correctness”.
I wonder what buzzword the establishment will coin next to rebrand manners and kindness as negative traits then wonder why everyone’s rude all the time.
Having worked for the NHS for years before burning out just before wave 2 of the pandemic I never do this. But have got to say the service at my GP has gotten so shit since then that I actually want to, and resist.
Country is shit and filled with cunts I hate the lot of you entitled wank stains.
It’s entitlement and it’s usually one specific generation.
I was in a fast food place the other day getting a cold drink when an old bastard was chastising an employee who gave him the Wi-Fi password. He was swearing at her about the internet not working.
I told her she doesn’t get paid to deal with this shit and if he swears in front of my nephews again I’ll put him outside.
The boomers as usual have fucked our future and take out their glee on us. I cannot wait for them to all die off asap.
You don’t need to look at behavioural science, grand cultural shifts or (my personal favourite) blaming America, as if Brits couldn’t figure out the concept of being a cunt without help from across the pond.
The answer is a lot simpler. People act this way *because they are allowed to*. Putting up a sign is cheap, but how many of these restaurants will kick out a customer and lose their money for the way they act towards staff? Some, yes. But not all. It’s clear that “customer is always right” ideology is to blame.
I make a point of being polite and kind to other especially retail staff. I always say goodbye and have a nice day/afternoon/evening
I don’t have a service job, but I often get the brunt of random anger over spill, particularly from fellow commuters. I have been physically assaulted without provocation, on the train or the platform more than once. Standing there with my book and my headphones, as out of the way as I can, trying to get to work. I literally just exist and almost every week, that’s just too much for someone.
I am a short woman who is not hot enough to garner bystander sympathy, take from that what you will. My personal theory is that people take their shit out on anyone they perceive as an easy target.
The question is actually twofold:
1. Why are we so angry? I don’t think that one takes a genius. Britain is a shit show and there is no relief in sight. Everyone is feeling under siege.
2. Why are some people taking that out on service staff? Well, because they can. They are bad people with lots of frustration built up and they aren’t going to take that out on anyone who can make their life harder.
We should absolutely condemn that behaviour and give it social consequences, but more importantly – it wouldn’t happen so much if the people of this country weren’t constantly pissed on the head and told it’s raining.
As a 20 year old that has worked in retail for four years alongside education, it is ALWAYS the 50-plus crowd that is beyond rude. Never once experienced someone my age, 20s, or 30s be disrespectful in any way. It is always the old fucks that think they deserve more than everyone else, are rude, horrible etc. Must be embedded in their generation.
I work in pharmacy. The vitriol and abuse we receive on an almost daily basis is disgusting. I’ve had to tell grown men to leave the pharmacy while they shout in the face of a 20 year old young woman. We have a security guard most days now and there’s talks of us getting body cams soon as well.