“Your existing internet needs to be shut down and replaced”
​
You got your own internet? This reeks of scam.
Why are people so helpless these days?
My initial steps to questionable emails, maybe they help others.
My first level of online security is seeing the full email address. Anything irrelevant is an automatic delete.
Then, my second level of online security is when I hover my mouse over the link. Anything not a legit relevantly named https:// is an automatic no clicky and into the bin.
^(respectful edit)
Call your provider, (not using any details in the email obviously).
It actually looks legit. Sunrise and UPC have merged, and they can replace some copper connections with docsis where available.
I have the internet from Sunrise and I didn’t get such an email. Best course of action is to call them, but not the number in the email, but the one on their webpage.
It’s legit ..I did this sunrise change couple of weeks back
Does the mail contain your full real name? If so, should be legit. Most scam mails just start with Dear [your@email.here] blablabla and usually don‘t have access to your real information,nor would they use it because of automation reasons.
My general rule with anything that involves data and money is” if they want me they at least grab a phone to make an appointment” any email or detailed phone calls are scams or spams…
Totally legit. Sunrise were renting copper lines from Swisscom. Given that Sunrise now have their own cable network, it makes sense for them to migrate their customers from Swisscom copper to Sunrise HFC.
Can confirm legitness. Sunrise – after the fade out of the UPC brand – is consolidating technologies and switches some customers to the respective faster access path.
Call them if unsure.
ETA: Just got out of the phone with Sunrise. Called their normal number and the agent was able to see that I’m part of the migration setup. It’s legit. They haven’t sent any devices yet but I’ll be receiving an email, closer to the date, with more information. The number shown on the email is for the migration department.
Many thanks for all your helpful comments and advice 🙇🏻♀️🌼
I actually got a bunch of very similar looking mails but claiming its Post delvery and about a package they couldn’t deliver. Also got it like 5 times. I accidentally clicked on it and McAfe warned me right away to not go on that website
14 comments
Call Sunrise? Also check sender email.
“Your existing internet needs to be shut down and replaced”
​
You got your own internet? This reeks of scam.
Why are people so helpless these days?
My initial steps to questionable emails, maybe they help others.
My first level of online security is seeing the full email address. Anything irrelevant is an automatic delete.
Then, my second level of online security is when I hover my mouse over the link. Anything not a legit relevantly named https:// is an automatic no clicky and into the bin.
^(respectful edit)
Call your provider, (not using any details in the email obviously).
It actually looks legit. Sunrise and UPC have merged, and they can replace some copper connections with docsis where available.
I have the internet from Sunrise and I didn’t get such an email. Best course of action is to call them, but not the number in the email, but the one on their webpage.
It’s legit ..I did this sunrise change couple of weeks back
Does the mail contain your full real name? If so, should be legit. Most scam mails just start with Dear [your@email.here] blablabla and usually don‘t have access to your real information,nor would they use it because of automation reasons.
My general rule with anything that involves data and money is” if they want me they at least grab a phone to make an appointment” any email or detailed phone calls are scams or spams…
Totally legit. Sunrise were renting copper lines from Swisscom. Given that Sunrise now have their own cable network, it makes sense for them to migrate their customers from Swisscom copper to Sunrise HFC.
Can confirm legitness. Sunrise – after the fade out of the UPC brand – is consolidating technologies and switches some customers to the respective faster access path.
Call them if unsure.
ETA: Just got out of the phone with Sunrise. Called their normal number and the agent was able to see that I’m part of the migration setup. It’s legit. They haven’t sent any devices yet but I’ll be receiving an email, closer to the date, with more information. The number shown on the email is for the migration department.
Many thanks for all your helpful comments and advice 🙇🏻♀️🌼
I actually got a bunch of very similar looking mails but claiming its Post delvery and about a package they couldn’t deliver. Also got it like 5 times. I accidentally clicked on it and McAfe warned me right away to not go on that website