I called BT and asked if they could move me to a better price plan Because the price plan im on of £60 a month was beyond me. Straight up they said no and i cant cancel and im locked in for another year and a half. Gonna be a lot of people defaulting on their bills. These companies would be wise to find better price plans for their customers where they can to come to an agreement. Because once out of this cost of living crisis they will loose customers who remember who was there for them and willing to help.
>A record 8 million UK households are facing problems paying their mobile, broadband, pay-TV and streaming bills, prompting the media regulator to call on the biggest telecoms companies to reconsider the inflation-busting price rises planned for the spring.
Ah, streaming bills. Plus £1000 mobile phones on £50 / month contracts.
I’d like to know how landline call charges were allowed to get so expensive. Low users who only make calls rarely are punished heavily.
I see BT charge 23p a minute. Plusnet charge 16p which is still excessive. Local rate calls should be no more than a few pence imo, that’s how it used to be. I shouldn’t be forced to spend £6 to phone my doctor (queueing half an hour).
When I moved to the UK from Denmark 10 years ago, I was honestly surprised how internet and sim was more than twice as expensive!
I thought denmark was expensive… But still, I cant imagine prices are lower now. My danish subscription for unlimited texts, calls, 25 gb data and 10 EU data, is £7.
My basic O2 sim was £35;
Not to mention, my UK salary was less than half after tax vs my now Danish salary. People are getting ripped off.
It makes sense people struggle. All prices go up. Salaries dont. Its f***
Was fighting with virgin as I’m out of contract.
The cost of TV, internet and phone £39.
Cost of just internet, £43. All I want is internet.
If I don’t have TV or phone then logically I’m using less infrastructure and bandwidth. So should be cheaper.
They use bait and switch tactics as I know they can offer the same internet for £30 (which they now claim is new customers only, although that was not clear on the deal)
Their agents simply agreed with me the situation was stupid. But their it system wouldn’t allow it. Absolutely refused to put me through to someone senior.
Virgin media is price gouging during a cost of living crisis. They know it, but they don’t care because the network infrastructure is so bad they can abuse their “loyal” customers with that.
It would help if they didn’t put bills up by inflation plus 3.9% yeah it might not be much overall but these little things add up especially when every service is going up by a similar amount.
That said hopefully in a few weeks mine will be going up as we will finally be getting full fiber. Don’t mind paying an extra tenner a month for over triple my current download speed.
_A record 8 million UK households are facing problems paying their mobile, broadband, pay-TV and streaming bills_
‘8 million UK households reluctantly contemplating giving up Netflix / Amazon / whatever’ I can believe.
But the number of people whose ongoing mobile / broadband / Sky contracts have suddenly become a _genuine_ problem for them has to be a single figure percentage of 8 million.
Imagine a telecoms company that was run by the state for the benefit of the population and that could own and provide all infrastructure as well as services. Could call it something like Telecom Britain.
8 comments
I called BT and asked if they could move me to a better price plan Because the price plan im on of £60 a month was beyond me. Straight up they said no and i cant cancel and im locked in for another year and a half. Gonna be a lot of people defaulting on their bills. These companies would be wise to find better price plans for their customers where they can to come to an agreement. Because once out of this cost of living crisis they will loose customers who remember who was there for them and willing to help.
This number seems awfully high
There are only [27.8](https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/families) million households in total meaning 8 million is 29%
>A record 8 million UK households are facing problems paying their mobile, broadband, pay-TV and streaming bills, prompting the media regulator to call on the biggest telecoms companies to reconsider the inflation-busting price rises planned for the spring.
Ah, streaming bills. Plus £1000 mobile phones on £50 / month contracts.
I’d like to know how landline call charges were allowed to get so expensive. Low users who only make calls rarely are punished heavily.
I see BT charge 23p a minute. Plusnet charge 16p which is still excessive. Local rate calls should be no more than a few pence imo, that’s how it used to be. I shouldn’t be forced to spend £6 to phone my doctor (queueing half an hour).
When I moved to the UK from Denmark 10 years ago, I was honestly surprised how internet and sim was more than twice as expensive!
I thought denmark was expensive… But still, I cant imagine prices are lower now. My danish subscription for unlimited texts, calls, 25 gb data and 10 EU data, is £7.
My basic O2 sim was £35;
Not to mention, my UK salary was less than half after tax vs my now Danish salary. People are getting ripped off.
It makes sense people struggle. All prices go up. Salaries dont. Its f***
Was fighting with virgin as I’m out of contract.
The cost of TV, internet and phone £39.
Cost of just internet, £43. All I want is internet.
If I don’t have TV or phone then logically I’m using less infrastructure and bandwidth. So should be cheaper.
They use bait and switch tactics as I know they can offer the same internet for £30 (which they now claim is new customers only, although that was not clear on the deal)
Their agents simply agreed with me the situation was stupid. But their it system wouldn’t allow it. Absolutely refused to put me through to someone senior.
Virgin media is price gouging during a cost of living crisis. They know it, but they don’t care because the network infrastructure is so bad they can abuse their “loyal” customers with that.
It would help if they didn’t put bills up by inflation plus 3.9% yeah it might not be much overall but these little things add up especially when every service is going up by a similar amount.
That said hopefully in a few weeks mine will be going up as we will finally be getting full fiber. Don’t mind paying an extra tenner a month for over triple my current download speed.
_A record 8 million UK households are facing problems paying their mobile, broadband, pay-TV and streaming bills_
‘8 million UK households reluctantly contemplating giving up Netflix / Amazon / whatever’ I can believe.
But the number of people whose ongoing mobile / broadband / Sky contracts have suddenly become a _genuine_ problem for them has to be a single figure percentage of 8 million.
Imagine a telecoms company that was run by the state for the benefit of the population and that could own and provide all infrastructure as well as services. Could call it something like Telecom Britain.